Balise Subaru of Hadley

I was impressed with the company’s ability to maintain such a high standard of excellent customer service! Polite staff, Respectful, Timely, Efficient, clear and detailed information and kept me informed! such a high standard of excellent customer service! Polite staff, Respectful, Timely, Efficient, clear and detailed information and kept me informed! More

Polite staff Respectful Timely Quick with paperwork Convenient Worked within my personal situation to complete the deal paperwork Convenient Worked within my personal situation to complete the deal More

Great service people, very helpful. Brandon and Jesse took good care of me. I appreciated the heads up from Jesse about the new model I was getting as a loaner seeming to stall at full Brandon and Jesse took good care of me. I appreciated the heads up from Jesse about the new model I was getting as a loaner seeming to stall at full stops but it was not stalling and new models have that. More

Excellent service, was very nervous coming into a dealership for the first time, but my experience was great and Rich was totally understanding and helpful. Definitely would recommend! dealership for the first time, but my experience was great and Rich was totally understanding and helpful. Definitely would recommend! More

Great customer service. You are greeted as soon as you walk into the service area. You tell them what you would like done and you’re given an approximate completion time whi You are greeted as soon as you walk into the service area. You tell them what you would like done and you’re given an approximate completion time which they are usually right on the money or sooner. More

Quick, clear information. Kept me informed. Accurate estimate-' even found a money-saving coupon for me. Kept me informed. Accurate estimate-' even found a money-saving coupon for me. More

The service staff was courteous and friendly. I thought I was getting a free replacement for my 32 month old Subaru battery, but unfortunately it still cost $106 My original battery lasted 6+ yea I thought I was getting a free replacement for my 32 month old Subaru battery, but unfortunately it still cost $106 My original battery lasted 6+ years; the replacement lasted less than 3. That is not the fault of the service department. They did their job. More

Staff at Steve Lewis is amazing! I’m working on my third Subaru and have had all my service with the dealership. All departments have always taken good care of me, I couldn’t be hap I’m working on my third Subaru and have had all my service with the dealership. All departments have always taken good care of me, I couldn’t be happier . More

Had a appointment for 1000 AM. I arrived 0950 AM. I was told my car would go in for tire change shortly. (Changing from regular to snow tires). Sitting in the waiting room I notice I arrived 0950 AM. I was told my car would go in for tire change shortly. (Changing from regular to snow tires). Sitting in the waiting room I noticed by 1045 AM my car was still where l parked it. I asked what is the problem ? Was told they were short of help. The one hour job was completed at 1215 AM. More

Brandon is one of the nicest service managers I've had the pleasure of working with. He cares and goes the extra mile to ensure things are sorted out well. I appreciate his energy and patience in taking t the pleasure of working with. He cares and goes the extra mile to ensure things are sorted out well. I appreciate his energy and patience in taking the time to explain things and answer questions I have. More