Balise Subaru of Hadley
Hadley, MA
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3,393 Reviews of Balise Subaru of Hadley
My car is new so right now all I'm taking it in for is scheduled maintenance. So far, everything seems to be going fine. The service dept. is polite and easy to deal with, appointments have been easy to s scheduled maintenance. So far, everything seems to be going fine. The service dept. is polite and easy to deal with, appointments have been easy to schedule. Since the car is new, the service charges are minimal and the time spent waiting for the work to be completed has been acceptable. This is my first Subaru and first experience with this dealership so it's hard to tell at this point if they're a "great" place to buy a car. Like I said above, so far everything is fine and I will continue to take my car there to be serviced. There is also a body shop and car rental office on the premises so if you dings removed or scratches repaired, it's very convenient. More
John was super friendly and helpful. He seemed like a real person who was not just trying to sell me something, but understood my concerns and priorities and wanted things to work out well for me. He ex real person who was not just trying to sell me something, but understood my concerns and priorities and wanted things to work out well for me. He explained things clearly and tried to make everything go as smoothly and conveniently for me as possible. More
Chris, thank you for professional service and caring to hope me to select the right car for me. I appreciate the time and effort to make my day complete with your kindness and profesionalism. Margaret Cou hope me to select the right car for me. I appreciate the time and effort to make my day complete with your kindness and profesionalism. Margaret Cournoyer (Maggie). Tell Steve Lewis, he has a great staff. More
We wanted to get our daughter a safe vehicle that she could begin her life after college in. The Subaru Forester came to mind..AWD, good gas mileage, safe, and classy. We went to Steve Lewis Subaru bec could begin her life after college in. The Subaru Forester came to mind..AWD, good gas mileage, safe, and classy. We went to Steve Lewis Subaru because I had heard good things about the dealership. I was impressed with the professional and friendly service. They are very organized and we purchased the vehicle of our daughter's dreams within the day. I would definately recommend them. More
Very pleasant purchasing experience. I drove an hour and a half because of the adverstised deal on a particular car and the previous reviews I read about Steve Lewis Subaru. I was glad I drove the extra di a half because of the adverstised deal on a particular car and the previous reviews I read about Steve Lewis Subaru. I was glad I drove the extra distance because the service was great, the hassle was non-existant and the price was great! They even followed up a few days later and had someone talk me through the Nav/Phone setup over the phone. More
My partner and I had been recommended Steve Lewis Subaru by a number of friends, and we were so relieved to find a dealership that was extremely helpful, friendly and honest. John Acadia was our salesperson by a number of friends, and we were so relieved to find a dealership that was extremely helpful, friendly and honest. John Acadia was our salesperson and he was genuine and very responsive to our needs. We had a few complications with our insurance, and we felt that we were being helped and supported. Tom in Finance was also incredibly helpful. We walked away with a fantastic car. They followed up with us, checked in and we felt well taken care of. The service we received was exceptional and we will continue to return and also recommend Steve Lewis to our friends in the area. More
The traditional negative expectations about car salespersons particularly when working with “little old ladies” can be throw out in the case of the folks at Steve Lewis Subaru. I found them to be salespersons particularly when working with “little old ladies” can be throw out in the case of the folks at Steve Lewis Subaru. I found them to be cheerful, honest, extremely helpful, patient and very willing to work with us even when a change of cars had to be made. Bill bent over backwards to get us what we needed, Tom worked with us to sort out the changes and Steve, well, there is a man with a warm, open-hearted personality. We thank them and would definitely recommend them. Oh, and hugs all around again. More
As we walked into Steve Lewis Subaru, we were greeted by Bill Montanari who listened attentively to my needs and concerns. Bill took the time to give us a detailed overview of the model we selected, reviewe Bill Montanari who listened attentively to my needs and concerns. Bill took the time to give us a detailed overview of the model we selected, reviewed options, and took us on a realistic test drive. We left owning a new Subaru. More
I had a very good experience with Steve Lewis Subaru. This is the second car I have purchased here. The first was a 2000 model. I use Steve Lewis Subaru for service and have been very satisfied. They hav This is the second car I have purchased here. The first was a 2000 model. I use Steve Lewis Subaru for service and have been very satisfied. They have gone that "extra mile" to accommodate my schedule constraints. That was an important factor in choosing to purchase another subaru and in choosing this dealer. My salesman David Hanks was attentive, respectful, and made everything run like clockwork. More
I shopped at 5 different car dealers before coming to Steve Lewis Subaru. When I began my search for a new car, I was looking to purchase a pre-owned vehicle but was in the middle of some financial rest Steve Lewis Subaru. When I began my search for a new car, I was looking to purchase a pre-owned vehicle but was in the middle of some financial restructuring and not in the best position to obtain a car loan. John Acadia was very friendly and attentive when I spoke with him about my situation and what I was looking for in a new vehicle. He referred me to Tom Quesnel who was also very friendy, professional, and very honest about what I could do at that time and what I needed to do to get a new vehicle. I was unable to purchase a vehicle at that time but John Acadia kept in touch with me. 3 months later I was in a better position to purchase a car and returned to Steve Lewis Subaru. Tom worked very hard to get me the loan I needed to get a brand new car! My first new car ever! John and Tom made me feel very secure in my decision to purchase a vehicle from Steve Lewis Subaru. From the beginning, they were very honest with me but also made me feel that they truly wanted to get me the best vehicle they could. Joe was also very friendly and made sure I had everything I needed when I brought my car back for sticker and registration. I am now a very satisfied customer for life and have told everyone I know about my wonderful experience with Steve Lewis Subaru. More









