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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews
Call Service Center (413) 584-5355

572 Reviews of Balise Subaru of Hadley - Service Center

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May 10, 2022

Was really nice and fast ,nice staff I totally advice people to yo there ..love More

by MARDALENECORREIA
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
May 10, 2022 -

Balise Subaru of Hadley responded

Hello, Thank you for taking the time to share your feedback with us. Benny and Terra work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

May 09, 2022

Service was efficient, completed on time and service staff were friendly and helpful. Liked the text and email confirmations of appointments More

by CHURCH1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 09, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your service experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

May 06, 2022

It is an amazing dealer, thanks for the effective services and kindly, friendly help in our purchase. More

by lihou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 09, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

May 05, 2022

Brandon Axton Was very good at getting the service done on our vehicle we really appreciate the way everything was handled More

by cgeorgejr58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Report | Print
May 06, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear that Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

May 04, 2022

Staff is alway friendly and courteous. Had an unscheduled oil change with very little wait. Waiting room always clean and comfortable. More

by DOREENCURRY77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Report | Print
May 06, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

May 03, 2022

I was taken on time staff was very friendly and the wait for the service being conducted was very short. More

by CJIM5794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember.
Report | Print
May 04, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

May 03, 2022

Excellent service, quick oil change, waiting area bright and welcoming with refreshments if needed. Very friendly service representatives that inform you of potential repairs needed More

by FRANCESRAHILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
May 04, 2022 -

Balise Subaru of Hadley responded

Frances, Thank you so much for your excellent service review! We are so glad that Benny and Terra had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 03, 2022

Service people are friendly, however, the prices are exorbitant! Not sure how much more I will be extending my business to the service department. More

by EANTONEL
Recommend Dealer
No
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
May 07, 2022 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Clark General Manager

May 02, 2022

Service was efficient. Also, I enjoyed talking with Dina in sales. She explained my lease return options well. More

by jcala6
Recommend Dealer
Yes
Employees Worked With
Dina Paras
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May 04, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dina met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 30, 2022

Quick in and out for unscheduled 36,000 mile service. Very easy and convenient. Keep up the good work! More

by bcjaffee2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
May 02, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

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