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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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April 29, 2022

It was ok, they should bring back a tv in the waiting area, it is needed More

by RFEAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 29, 2022

Took my car in for a sudden problem. Waited while they diagnosed the problem, and it turned out to be something that was going to take a while. They gave me a loaner so I didn't have to More

by MTSNOW4SKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not listed and I don't know the name, but excellent
Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

April 28, 2022

Very efficient, always friendly and willing to answer any questions. On this occasion I was out within 15 minutes of my scheduled appointment time! More

by CHRISCATUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 28, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Chris, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 28, 2022

Definitely the most respectful dealership I’ve visited. No gimmicks or pressure to purchase, nor insistence on expensive services. Very kind and expedient! More

by leahcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S.
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 28, 2022

Always courteous, fun to talk to and straight to the point. Prices are reasonable too, More

by DJCHOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 28, 2022

The dealership is kind patient knowledgeable they are very helpful with what ever I need. More

by BONNIE.MARRONE7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 28, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bonnie, and look forward to your next visit. Joe Clark General Manager

April 27, 2022

Steve lewis went above and beyond to honor their repair warranty on a clutch job. More

by matthenry30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
Apr 27, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 27, 2022

Always exceptional customer service and no hesitation to offer a loaner vehicle for free while service is being completed. More

by JENLYNNLYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 28, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 27, 2022

Love my trip to Steve Lewis. From the time you step in to the service area until I leave the lot. More

by gmoran9356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 27, 2022

I was in need of an oil change and not sure what other routine maintenance should be done.I questioned tire rotation and was told tires were wearing evenly. A cabin air filter was reccomended and that was More

by merriammar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

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