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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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April 06, 2022

The work was performed in a timely fashion. The service manager communicated clearly about the work that was done and gave a good estimate as to the amount of time it would take. The waiting ar More

by hwestwood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 07, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 06, 2022

Service guys are very nice to deal with oil change was quick and tire rotation More

by hbrackney07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 07, 2022 -

Balise Subaru of Hadley responded

Thank you! Benny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 05, 2022

Great Customer Service. Good work done in a Timely fashion. Friendly and Concerned. Nice people. More

by ebonyhill1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 05, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 04, 2022

The service in the service department is excellent and the employees are very friendly and make my drive there worth it! More

by SRHSHEEHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 05, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 04, 2022

Fast excellent really up to my expectations love this place go Subaru Steve Lewis, ya More

by jharlow0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bourdeau
Apr 05, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 02, 2022

When I was told that the service I needed was longer than I expected, they quickly offered me a loaner for the day. And they explained the need for some additional brake work to get my permission, which I ap More

by TRE625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk 5 stars
Apr 04, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 02, 2022

Steve Lewis subaru offers great service. Jesse was a very helpful service advisor. Thank you More

by daltonjsmith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 04, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dalton, and we look forward to working with you again. Joe Clark General Manager

March 31, 2022

Steven Lewis Subaru provide excellent oil change service. I like that one can come in for oil change without an appointment! More

by daudahandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 01, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

March 28, 2022

This dealership has the best staff in all areas that give me good customer service each time I'm there. My service took no time at all! Thank you More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Szewczyk, Benny Cruz, Terra Hondrogen
Mar 28, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 28, 2022

The service department took my car in right on time and got the work done promptly. The staff is friendly. My only criticism is “the upsell”. When I bring the car for a oil change and they “recommend “ a c More

by cyclegirl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Mar 29, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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