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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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January 28, 2023

It is great to get an appointment in the same week as other dealers are booked weeks out. More

by buckhill.vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jan 29, 2023 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 13, 2023

i just had an oil change and tire rotation. Jesse explained everything. goodl i am happy More

by hollowbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

January 13, 2023

I was very satisfied with the serve that I received. After having a new battery installed (not from Steve Lewis) the car would not start two days after the installation. I jumped the new battery, the c More

by KENPAQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 13, 2023

Routine maintenance appointment, found some additional items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was More

by mdmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jan 15, 2023 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 10, 2023

My vehicle was seen months ago and the problem was not fixed so I had to bring it back. The service staff was very willing to work with me. Jesse Szewczyk was very accommodating and understanding. He was More

by SUZMROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 10, 2023 -

Balise Subaru of Hadley responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Clark General Manager

January 02, 2023

2nd Outback we have purchased from Steve Lewis, good service, so had all my service done at Steve Lewis since 2012. More

by Teddie33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had one check me in and another check in out, both were great.
Jan 03, 2023 -

Balise Subaru of Hadley responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 02, 2023

I was happy that my remote starter was replaced within an hour. Jesse Szewczyk was very helpful showing how to work my new remote. Gene Callahan More

by GENE8656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 02, 2023 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

December 27, 2022

The service department is always willing to accommodate me when I need service or parts. Friendly and knowledgeable. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Dec 27, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review, Todd! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Steve Lewis Subaru to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

December 26, 2022

The service department really went above and beyond to save me some money especially during Christmas week! More

by LUDDYLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped
Dec 27, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

December 24, 2022

Brought my car in for the factory scheduled service and told them the last time that I was in they mentioned the tires were getting low on tread. They did the service and put on 4 new tires reprogrammed th More

by chet_tidlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Dec 27, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

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