Balise Subaru of Hadley - Service Center

Outstanding customer service every time! We showed up for an oil change and they were able to take our car immediately. Benny is always friendly and professional, and the whole team works to We showed up for an oil change and they were able to take our car immediately. Benny is always friendly and professional, and the whole team works together to provide top notch service every time. More

I recently purchased my fourth Subaru. A 2021 Crosstrek. Brian Kane was my sales person and he was friendly, knowledgeable, and courteous. I had been bringing my previous Crosstrek to Ste A 2021 Crosstrek. Brian Kane was my sales person and he was friendly, knowledgeable, and courteous. I had been bringing my previous Crosstrek to Steve Lewis for service even though I bought it at a different dealership. I would not consider any other Subaru dealer in this area. Steve Lewis is the best in sales and service. More

I had wonderful and friendly service. I only had to have my oil change and tires rotated, but in addition address the back lift up door of the vehicle. The service department representat I only had to have my oil change and tires rotated, but in addition address the back lift up door of the vehicle. The service department representative was very helpful and expedient. More

Everyone seems very friendly and my car is in good shape but service is more expensive that I would like it to be. but service is more expensive that I would like it to be. More

extremely helpful, generous with time. honest everyone at Steve Lewis, sales (used) and service are great honest everyone at Steve Lewis, sales (used) and service are great More

I had a great experience. I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! More

Jesse in the service department were so nice and easy to work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. More

The associates are all very nice and very accommodating. I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy how they create a personal experience BUT there are some cons- The tires on the vehicle weren’t going to pass inspection. I was promised 4 new ones but got two leaving my 4x4 with two different wear levels. The maintenance people placed a sticker over a chip in the windshield and that’s very misleading. We called for an oil change as I intend on trading this car in with Steve Lewis in the future and thought that maintenance history through the dealership would be good- I was sold a Jeep- the phone people basically said Steve Lewis doesn’t do maintenance on cars outside of suburu BUT Steve Lewis sold us the vehicle. We had to schedule an oil change 3 weeks out which is odd but not a big deal considering the place is busy. We went in for the time frame scheduled and left nearly 3 hours later. Outside of those experiences I’m pleased. More

Subaru says to change transmission oil if the vehicle is used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expir used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expired the transmission needs replacing. This car is on its second engine and the new one burns more oil than the one it replaced. I did not get good advise from Steve Lewis Subaru concerning the transmission. I'm not sure if Steve Lewis Subaru installed the new engine correctly or not but its worse than the original. And it took six weeks to get done. Subaru has failed our family. They failed to provide us with the long lasting dependable car they advertised to us. I will never buy another Subaru again and I discourage everyone who is thinking about buying one. Subaru built a xxx car and my family is paying a very expensive price. Two bad engines + one bad transmission = unplanned hardship an a family that cant afford it. Thanks Subaru!! More

Excellent customer service Very helpful and accommodating to my needs I am extremely happy with Steve Lewis Subaru. accommodating to my needs I am extremely happy with Steve Lewis Subaru. More