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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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February 16, 2022

Staff was helpful, efficient and thorough during recent service appointment. As has been the case so many times in the past. More

by jimgam117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Feb 16, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

February 16, 2022

The staff at Steve Lewis are always so friendly, knowledgeable, patient and helpful!! The time goes very quickly in the customer lounge which is always clean, has great selections at the snack & bev More

by Debra LaVoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember their names. Super staff!!, Benny Cruz, Terra Hondrogen
Feb 16, 2022 -

Balise Subaru of Hadley responded

Thank you, Debra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

February 14, 2022

All work was done with addition of extra brake job that was discovered to be needed by the end of the work day and I was provided a great loaner to use. They even washed my car! More

by HEIDIJELDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Szewczyk
Feb 15, 2022 -

Balise Subaru of Hadley responded

Heidi, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

February 11, 2022

They have been very responsive whenever I had any issue. They are accessible and responsive. More

by MKMANCINI
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Feb 13, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

February 08, 2022

Every time I go to have my car serviced the staff are amazing. Everyone from the shuttle drivers, the service team and the lady who checks me out. I must say that Jessie is by far an outstanding employee More

by LISACLAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie: 6 stars
Feb 08, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Jessie was able to help, and we hope to see you again! Joe Clark General Manager

February 08, 2022

Quick, polite, fantastic waiting room, going back again when needed.nice place easy access, nice More

by cathybutterfield
Recommend Dealer
Yes
Employees Worked With
Jesse szewczyk. 969
Feb 09, 2022 -

Balise Subaru of Hadley responded

We appreciate your business, Cathy, and our team looks forward to serving you again soon! Joe Clark General Manager

February 08, 2022

The service staff were friendly and helpful, and my car problem was solved. The waiting area is comfortable. More

by kings1368
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Feb 09, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

February 07, 2022

I always feel well taken care of and my questions are answered politely (even though it’s often times a stupid question on my end.) More

by roxydavis44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Feb 08, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

February 07, 2022

I've purchased three cars from this dealer over the years. I have always been pleased with the process, but an important part of what keeps me coming back is the excellent service department: always co More

by JCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Feb 08, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

February 03, 2022

Great service took care of my oil change covered everything for my 84000 mile checkup pointed out service I will need in my next appointment More

by bilodeaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Feb 03, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Benny, Terra, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

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