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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews
Call Service Center (413) 584-5355

572 Reviews of Balise Subaru of Hadley - Service Center

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February 02, 2022

I have been with Steve Lewis Subaru since 2005, and in that time, have received nothing but the best service! The Service Team is always courteous and helpful! More

by TORIN.MOORE
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Benny Cruz, Terra Hondrogen, Vincent Zanetti
Report | Print
Feb 03, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 31, 2022

I used the Express Service for an oil change and tire rotation. And it was indeed Express! Considering staffing shortages and these crazy Covid times, I was pleasantly suprised at how quick it was. More

by penny.leveritt
Recommend Dealer
Yes
Employees Worked With
someone else in service
Report | Print
Jan 31, 2022 -

Balise Subaru of Hadley responded

Penny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

January 27, 2022

Friendly staff. Good communication by cell phone. Accurate timing of service. Helpful info regarding next service appointment More

by SUEHANLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 27, 2022 -

Balise Subaru of Hadley responded

Sue, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 27, 2022

Excellent service. Car was taken in quickly and returned shortly. Team was friendly and competent. More

by REBEPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 27, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 27, 2022

Service done quickly Made it easy for meNo appointment Service done quickly Made it easy for me No appointment necessary made service very convenient and easy on my schedule More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 27, 2022 -

Balise Subaru of Hadley responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 27, 2022

Excellent customer service beginning to end of visit. Will return for future needs. Work completed before initial estimate More

by johnce34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 28, 2022 -

Balise Subaru of Hadley responded

John, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 26, 2022

They were on schedule for getting my recall work done in 2 hours. They were very courteous and professional. More

by mclea52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jan 26, 2022 -

mclea52 responded

Thank you very much for getting my recall work done in the scheduled amount of time, I am so relieved to finally get the recall work done. Everyone was very friendly and professional.

January 26, 2022

Steve Lewis Subaru is an excellent dealership. Very clean on the inside and the service department is great! They won’t sell you anything you don’t need and they always answer any question I have. More

by arsalaank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl
Report | Print
Jan 26, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

January 25, 2022

2018 outback taken on time and ready for pickup as promised by courteous sevice rep. Very pleased. More

by pncwhitham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 25, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 25, 2022

Excellent in providing info, teamwork and smooth processing to a very happy ending! I would recommend Subaru to anyone! More

by aandkchag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 25, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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