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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews
Call Service Center (413) 584-5355

572 Reviews of Balise Subaru of Hadley - Service Center

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January 24, 2022

Major service was done properly and promptly and finished 1 hr. before estimated time for pick up More

by R.S.CARROLL
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 24, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 24, 2022

I felt that I left my car in good hands. The service was excellent, and I felt informed and engaged. More

by sberman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jan 24, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

January 20, 2022

Everyone was professional and polite. Service was excellent and done in timely manner. Great place to buy a car. More

by arlene218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 20, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review, Arlene. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 20, 2022

My experience with Steve Lewis Subaru's service department is consistently excellent. No problem with scheduling online, dropping my car off and picking it up. Super easy and convenient! More

by POLYSEMICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 21, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

January 19, 2022

Routine oil change without an appointment. As always, they were fast, efficient and thorough. All work completed in 45 minutes. My only issue was the high cost of replacing a license plate bulb and the More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 19, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

January 18, 2022

Excellent service every time I go, however this time I had asked for the tire low warning light to be checked because my husband checked and filled the tires and the light stayed on. When I picked up the More

by hollyshobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
January 18, 2022

Hi I need an oil change on my wife’s car went in and they said they were booked up but they were trying to fit me in so I went in the waiting room and within 3/4 of an hour I was told the car was ready havin More

by TARDIFPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Benny Cruz
Report | Print
Jan 19, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 17, 2022

Excellent I bought all my cars there and recommended Subarus to many people in my neighborhood. Their service people in the sales departmenth More

by Jhansiavoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Benny Cruz, Terra Hondrogen, Jason Bastia
Report | Print
Jan 18, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 15, 2022

I am an oldster and have had cars since 1958. My wife and I started buying Subarus in 1988 and we have been unfailing pleased and impressed with both sales and service at Steve Lewis Subaru. This is the More

by draybeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 16, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 13, 2022

Did exactly what I needed for service in a timely manner. Polite efficient employees taking time for explanations., More

by MELINDACHASE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 13, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

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