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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews
Call Service Center (413) 584-5355

572 Reviews of Balise Subaru of Hadley - Service Center

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January 06, 2022

Alway a pleasure and fabulous to work with the service department at Steve Lewis Subaru! More

by jtroxellmunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
Report | Print
Jan 06, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Steve Lewis Subaru. We look forward to having you as one of our valued customers for years to come. Joe Clark General Manager

January 05, 2022

Fast and easy to get recall work done. Will return for regular service when needed More

by DERVINT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 06, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 05, 2022

Everyone I dealt with was excellent. They took care of my problem quickly. I used their shuttle and the driver was very friendly and punctual. I would highly recommend this dealership. More

by PBREAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
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Jan 05, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 04, 2022

They are always friendly and helpful. They make a personal connection when I drop my car off and call me as soon as it is ready. More

by JBJHSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

January 04, 2022

Service team is wonderful to deal with and have always been right on with my vehicles' care! The salesman are very pleasant to talk with, but don't do very well with trade in offers. I received 3x as much More

by RICFR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. Benny and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Joe Clark General Manager

January 04, 2022

The service is always excellent and as soon as your car is ready, they will call you. The best! More

by melnik9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

It's great to hear that Benny and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 04, 2022

My service went pretty well. Except it went on rather long. I was told it would be brief so I chose to wait. Then I was told I needed a longer service so I took the ride home. I was called that I need More

by ANNECBAUER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
January 03, 2022

The service was good, the staff was professional and helpful, but, it was a busy day, so the express oil change service took over an hour. More

by JROTH2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and thank you for your patience with our Express Oil Change :) We look forward to seeing you again! Joe Clark General Manager

January 03, 2022

Excellent, friendly service, great communication about my car's needs and options, and they worked hard to get the job done within my needed timeframe. More

by giannaviola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

January 01, 2022

I always get fast friendly service from Steve Lewis Subaru. This visit was for an oil change and tire rotation but they found the rear brake pads needed to be replaced. They gave me a loaner rather th More

by CHRISTOPHER.KOSTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Benny Cruz, Terra Hondrogen
Report | Print
Jan 01, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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