Back

Balise Subaru of Hadley - Service Center

Hadley, MA

not yet
rated
572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

Sort by
December 31, 2021

I have never had a dealership service department I trusted before my now long experience with Steve Lewis Subaru. In particular, they do not push you to do anything that’s not necessary. They have “ More

by TERRI_HERRNECKAR
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 01, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

December 30, 2021

Friendly service and knowledgeable staff. Always ready to help no matter what the service is for. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 01, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

December 30, 2021

The service department is awesome. They are very friendly and helpful. They take great care of my car. More

by MONFALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 01, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

December 30, 2021

Awesome service my service advisor Benny Cruz is very professional and very knowledgeable when you ask him questions about my vehicle. Every one is so kind and courteous at this dealer ship. I used to go More

by epires1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 01, 2022 -

Balise Subaru of Hadley responded

We are very happy to hear that Benny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

December 30, 2021

The service team is great. Always there to answer The service team is great. Always there to answer questions and get the job done. More

by lachjdra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 01, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

December 30, 2021

First time having my car serviced and it was a great experience. From the time I made the appointment over the phone to the time I picked it up. I didn't buy my car from this dealer but they took good c More

by COSARUCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jan 01, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

December 27, 2021

Courteous and friendly service counter staff, very clean and well stocked waiting area. Highly recommend this dealership for service. I was told in advance that the 30k service takes a little longer prior More

by JEANNINE.MAROTTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk 5 star
Dec 28, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, Jeannine, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

December 26, 2021

Amazing service. Above and beyond my expectations. Friendly and informative regarding service. Truly appreciates customers and awards loyalty. Truly grateful I made the decision to purchase my car More

by stephanie.mcgravey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Dec 28, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team, Stephanie. We're glad to hear we delivered such a great experience! Joe Clark General Manager

December 24, 2021

Worked to find great price for car that I needed. Service is impeccable though does take a while to schedule since they are so booked up. More

by LOUISASAPIENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Benny Cruz, Terra Hondrogen, Jason Bastia
Dec 28, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us, Louisa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

December 23, 2021

Added moon roof deflector. Service was fine. First visit to dealer service. They need to work on time estimates as service took double the estimated time. More

by oreillymat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I do not know the name of service assoc.
Dec 24, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We will share your comments with the team. Thank you for your patience. Joe Clark General Manager

...
27
...