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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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December 10, 2021

Fantastic service from attentive and knowledgeable staff. I prefer their system of not needing an appointment for routine service. More

by NKIRCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Dec 10, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

December 09, 2021

I walked in without an appointment as I could not make my scheduled appointment last week. They did my service and was done within an hour. More

by HISERBILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Dec 10, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

December 06, 2021

Service took longer than expected but I was given a satisfactory explanation for the delay. More

by WAWRIGH
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Dec 06, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

December 06, 2021

They did a god job. Very efficient and helpful. I get all my service there. Free coffee and water in the waiting room. More

by kafooster364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Dec 06, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

December 06, 2021

I've been going there for 15 years. The work is always excellent They don't do anything unneccessary. They explain everything. I'n particular, Will, a service manager, always has time for me. No one More

by SHPETNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, David Hanks, Benny Cruz, Terra Hondrogen
Dec 06, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that you have enjoyed your service experiences with Will and our team. We do hope to see you again! Joe Clark General Manager

December 01, 2021

Always satisfied and always excellent service. Very friendly staff and willing to help out with any issues. More

by karenkrafts47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Dec 01, 2021 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

December 01, 2021

Thank you so much for prioritizing me to change my car's battery and for your advice and professionalism. (Thanks especially to Jake) More

by basileus.zeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
Dec 01, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

November 30, 2021

The waiting room is terrible because of the acoustics. You can hear voices from all over the building mixed with bland radio. I wished I had earplugs. More

by bhyams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Nov 30, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

November 24, 2021

Reliable, thorough and much faster than I expected. Thank you so much! I'm a new customer and will be coming back for sure! More

by Lindsay D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Nov 26, 2021 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

November 24, 2021

Mostly good experience with this dealership. Service took a little longer than expected. I like the cleanliness and spaciousness of the waiting area and bathroom. More

by NINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Terra Hondrogen
Nov 26, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

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