Back

Balise Subaru of Hadley - Service Center

Hadley, MA

not yet
rated
572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

Sort by
November 10, 2021

They let me know when booking that it would take 6 hours and they could give me a loaner; I dropped the car off, got the loaner immediately. They texted me updates and let me know when my car was ready to g More

by gwendolynheaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 10, 2021 -

Balise Subaru of Hadley responded

Thank you, Gwendolyn, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you again soon! Joe Clark General Manager

November 05, 2021

Jessie and the service department are exceptional. Extremely helpful and professional. Jessie went above and beyond. More

by mjcanavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Nov 05, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jessie and the team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Joe Clark General Manager

November 05, 2021

Checked out the car after a battery failure. Found nothing wrong and didn’t charge for service call. More

by JAB4220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Nov 06, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

November 01, 2021

The Service Dept. is one of the best. They have always treated us with respect and honesty. We value their opinions and answers when we call with questions. We travel over 1 hour+ because we k More

by JOSEPHINE.LALIBERTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Ryan Spahl
Nov 01, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with both our service and sales department positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

October 30, 2021

Courteous. Service dept is great. Purchase was hassle free and I appreciated no upselling when I told them what I wanted. More

by MBAKER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Nov 01, 2021 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

October 28, 2021

I always get treated great every time that I go for any service. Keep up the great job! More

by fatal75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 28, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

October 28, 2021

Kind, respectful, efficient— what more could one ask for? Honestly, it was a very pleasant experience! More

by NANCYKYLEKENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Oct 28, 2021 -

Balise Subaru of Hadley responded

Nancy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

October 21, 2021

Stopped in to get an oil change. Always great service and very polite staff behind the counters. While there we looked at the used cars available and met with a super salesman, Roger Dugus, he showed a More

by T31515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Oct 24, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

October 21, 2021

The Steve Lewis team did a good job servicing my Subaru. Thank you for your professionalism. More

by mandana1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 21, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

October 20, 2021

We had a great experience. Everyone is always so respectful and concerned that they have done what they needed to do to please us!!!THEY DO!!!!! More

by ddavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 20, 2021 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

...
31
...