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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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October 01, 2021

As always, the people in the service department were helpful and went over everything with me each step of the way. I appreciate their thoroughness and their honesty and of course their expertise. Fro More

by MCOLE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 03, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

September 30, 2021

Clean and pleasant to deal with. Updates given as you wait, good customer service. Leave happy More

by CINDY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 01, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us, Cindy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

September 30, 2021

Your service department was efficient, pleasant and talented!!!! I wish other dealerships ran as well as Steve Lewis!! Thanks. More

by paulalusardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 30, 2021 -

Balise Subaru of Hadley responded

Paula, We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

September 29, 2021

Would like my bill to be broken down by what parts, labor, hours for the More

by BETURNEYMARYELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 29, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly, we would be happy to address any concerns you may be having. We hope you will give us another opportunity to serve you! Joe Clark General Manager

September 29, 2021

Always exceptional service when I go. Everyone is so nice and always gets what needs to be done on my car! Won't go to any other dealership More

by priscillaortizx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 29, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your excellent experience with Steve Lewis Subaru. We truly appreciate your business, Priscilla. We hope to see you again soon! Joe Clark General Manager

September 29, 2021

The service was performed sooner than expected.. Very satisfied with the service and loaner vehicle. More

by SGINGOLD0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 30, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

September 28, 2021

The customer service folks were very attentive and helpful, Thank you, I appreciate your efforts. More

by JOANWROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 28, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 28, 2021

Went to service department for an oil change and tires rotation work completed in about an hour. More

by TOMFALL0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen, Jack Walczak, Jason Bastia
Sep 29, 2021 -

Balise Subaru of Hadley responded

Tom, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 27, 2021

Quick and easy! Staff very cordial. The no appointment oil change and tire rotation is great. More

by JSTUCKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewis, Benny Cruz
Sep 27, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us a five-star review! We appreciate your business. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

September 20, 2021

Staff very helpful and technicians did a good job. I feel my care is safe and well-serviced. Price was high and problem with blue tooth not solved despite update on radio. Thank you. David More

by DAVIDENTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 20, 2021 -

Balise Subaru of Hadley responded

We appreciate your business, David, and our team looks forward to serving you again soon! POSITIVE REPLY Joe Clark General Manager

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