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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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September 19, 2021

Steve Lewis technicians and service personnel always explain what is going on with my car. They are friendly and professional. Very good service. More

by jrpronovost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Lamb, Manuel
Sep 20, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 17, 2021

Quick while I waited.and no hassles with using coupon . Fortunately at the morning time I didn’t have to wait long. More

by VTMAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 18, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

September 16, 2021

I had the vehicle in for and oil change and tire rotation. In the process of rotating the tire a wheel stud was broken. This made it necessary to remove the rotor to replace the broken stud, in th More

by BURNHA163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 16, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

September 14, 2021

I have always had the best service experience with your team. Excellent group of people. More

by FD2JO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 14, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

September 13, 2021

My car is usually taken and repaired in a timely manner and without too long a wait More

by LEKLRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 14, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

September 09, 2021

What a crew! If there's problems, they make it right. I'm locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running p More

by BobGruen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Benny Cruz, Terra Hondrogen
Sep 09, 2021 -

Balise Subaru of Hadley responded

Thank you, Bob, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

September 09, 2021

Benny was great! Kept me in the loop about my car. Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 09, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Benny was able to help, and we hope to see you again! Joe Clark General Manager

September 08, 2021

Steve Lewis Subaru does an excellent job reminding me of services my car needs to keep it in excellent running condition. The service team is very efficient, informative, and reviews all services performed More

by jakeman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

September 08, 2021

Friendly, helpful staff. I was checked in quickly and efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need i More

by karterem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 08, 2021

I absolutely love this dealership. It is filled with friendly workers. The wait time was decent and waiting room was covid friendly (spaced out chairs) More

by ACW7593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot who else helped!!, Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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