Balise Subaru of Hadley - Service Center

Staff at Steve Lewis is amazing! I’m working on my third Subaru and have had all my service with the dealership. All departments have always taken good care of me, I couldn’t be hap I’m working on my third Subaru and have had all my service with the dealership. All departments have always taken good care of me, I couldn’t be happier . More

Had a appointment for 1000 AM. I arrived 0950 AM. I was told my car would go in for tire change shortly. (Changing from regular to snow tires). Sitting in the waiting room I notice I arrived 0950 AM. I was told my car would go in for tire change shortly. (Changing from regular to snow tires). Sitting in the waiting room I noticed by 1045 AM my car was still where l parked it. I asked what is the problem ? Was told they were short of help. The one hour job was completed at 1215 AM. More

Brandon is one of the nicest service managers I've had the pleasure of working with. He cares and goes the extra mile to ensure things are sorted out well. I appreciate his energy and patience in taking t the pleasure of working with. He cares and goes the extra mile to ensure things are sorted out well. I appreciate his energy and patience in taking the time to explain things and answer questions I have. More

Staff was excellent and friendly, worked with us on our problem. We didn’t realize it was going to take 3 hours to put new tires on car. problem. We didn’t realize it was going to take 3 hours to put new tires on car. More

Service staff are all very friendly and knowledgeable. Appreciate that they keep track of upcoming service needs. I am confident that I am getting the best service at reasonable prices. Great place !!! Appreciate that they keep track of upcoming service needs. I am confident that I am getting the best service at reasonable prices. Great place !!! More

Great staff, got me right in, no waiting. Always friendly and courteous and knowledgeable. The Best!! Always friendly and courteous and knowledgeable. The Best!! More

They scheduled a convenient appointment, arranged for a loaner car. The cost was in our expected range. Service was completed on time. Overall a good experience. loaner car. The cost was in our expected range. Service was completed on time. Overall a good experience. More

Everyone is so helpful and really accommodating. We come all the way from Wilbraham because we know that all the staff are honest and it’s nice to know that you can trust them when it comes to our c We come all the way from Wilbraham because we know that all the staff are honest and it’s nice to know that you can trust them when it comes to our cats. More

Very satisfied with staff, very satisfying with service. See you soon for next necessary required service. See you soon for next necessary required service. More

Always pleasant and thorough. Plus I got a toy for my dog, gratis! I think their fees are reasonable as well. Plus I got a toy for my dog, gratis! I think their fees are reasonable as well. More