Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
572 Reviews of Balise Subaru of Hadley - Service Center
Sort by
May 12, 2021
Have always given 5 stars. However, this time, it took leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No expl leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No explanation given for why they didn't call me back. Hope this was a quirk and not a new M.O. for them. Except for this latest experience, I love this dealership and my Forester. More
by OAKMONT900
Verified CustomerEmployees Worked With
Not sure who I finally spoke with.
May 11, 2021
I brought my Subaru Ascent in for the scheduled mile checkup, was very surprised at how little the wait was. As always, they were very nice.. checkup, was very surprised at how little the wait was. As always, they were very nice.. More
by HAH122156
Employees Worked With
Benny Cruz, Terra Hondrogen
May 10, 2021
I dropped off the car for oil change and headlight replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions wer replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions were reviewed by the service advisor. The cost of the work was a bit less than expected, another pleasant surprise. More
by VOLTRO
Employees Worked With
Manuel DeJesus
May 07, 2021
Manuel De Jesus, my service advisor, was very helpful and well-informed. Fast and efficient service; much shorter wait than I had expected. Waiting room clean and comfortable. Cost for oil change, tire rot well-informed. Fast and efficient service; much shorter wait than I had expected. Waiting room clean and comfortable. Cost for oil change, tire rotation, overall check and new wiper blades was less than I expected. More
by tkf
Employees Worked With
Manuel De Jesus
May 06, 2021
The service department is always attentive and ensures the car is well maintained! Jesse and the crew care! That keeps me worry free and safe!!! GBY the car is well maintained! Jesse and the crew care! That keeps me worry free and safe!!! GBY More
by JGHOLDSWORTH
Employees Worked With
Jesse
May 06, 2021
As always the service at Steve Lewis was great! Friendly snd knowledgeable service personnel and a clean, pleasant waiting area while you wait. Who could ask for more. snd knowledgeable service personnel and a clean, pleasant waiting area while you wait. Who could ask for more. More
by MRSGSR70
Employees Worked With
Benny Cruz, Terra Hondrogen
May 06, 2021
The Service Department is professional and thorough, and the work always comes out right. I'm on my second Steve Lewis Subaru Subaru (Outback, then Forester). I think that's a pretty strong endorsement, fro the work always comes out right. I'm on my second Steve Lewis Subaru Subaru (Outback, then Forester). I think that's a pretty strong endorsement, from Sales to Service (and Parts, too; let's not leave them out). More
by Manual T 4evah
Employees Worked With
Benny Cruz, Terra Hondrogen
May 06, 2021
Friendly and seasoned staff always willing to help, very good about explaining what they did and what needs be done in the future. Express service is great. good about explaining what they did and what needs be done in the future. Express service is great. More
by Todd
Employees Worked With
Jesse, Benny Cruz, Terra Hondrogen
May 05, 2021
I went for an oil change and tire rotation. They said I didn’t need appt. I was a little hesitant but I showed up 4 pm Friday afternoon. In and out in under an hour. Great price and service! didn’t need appt. I was a little hesitant but I showed up 4 pm Friday afternoon. In and out in under an hour. Great price and service! More
by SARAISRAELSON
Employees Worked With
Benny Cruz
