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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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May 04, 2021

I felt the rep was informative of what was happening in a timely manner. I was given a loaner for the day which was thoughtful. More

by amyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
May 04, 2021 -

Balise Subaru of Hadley responded

Amy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

May 04, 2021

Steve Lewis Service Department is the BEST!! Terra Always takes care of making sure I get what I need for my Crosstrek & Jesse makes sure service is 100% . This is my 6th Subaru from Steve Lewis and More

by DDAME007
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Tyler Griswold, Benny Cruz, Terra Hondrogen
May 04, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that Terra had the opportunity to work with you, and we are thrilled that you found your experience with us to be another positive one here at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 04, 2021

Always excellent professionalservice at Steve Lewis Subaru. We never go anywhere else and we tell all of our friends and family. They ate the best around. More

by heidid04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 05, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

May 03, 2021

The staff at Steve Lewis Subaru are always great in terms of being friendly, helpful and explaining whatever I need to know. Also do a good job of scheduling so that the wait for routine service is timely. More

by MICHIEHOME
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 04, 2021 -

Balise Subaru of Hadley responded

Thank you! Benny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 30, 2021

The Service Team is always professional, friendly, attentive, and efficient. Car is ready on schedule, and returned to me in clean condition. Highly recommend them. More

by MICHELE2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE SZEWCZYK, Benny Cruz, Benny Cruz
May 02, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michele, and look forward to your next visit. Joe Clark General Manager

April 30, 2021

The staff is knowledgeable and helpful. The service is always performed on time. A part was needed for my car to fix the seat. The part came in the day they said it would and they were able to get my car More

by JOHNWYO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Benny Cruz, Terra Hondrogen
May 02, 2021 -

Balise Subaru of Hadley responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 27, 2021

The team worked hard to locate and fix the root of my A/C problem and gave me a free loaner in the meantime, as they had to keep my car for several days. Jesse kept me updated on progress. Everything has w More

by JFARNER
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 27, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for Jesse and our team and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 26, 2021

They are very good, but I'm still having problems with my audio system. I will have them check it again when I go back for an oil change. More

by cbobala
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Jesse Szewczyk, Todd Gerry, Benny Cruz
Apr 26, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with Brandon, Jesse and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 23, 2021

Service was quick and took care of recall advisory. Staff explained the issue and reason for recall. Another unrelated question, that were not related to this issue, was researched and explained. More

by stormy2001
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 23, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 23, 2021

Got me in quickly and fixed my car. Was very happy with the service and Even though my car is still under warranty they were just as quick and good More

by JCTIRRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Matt Tirrell
Apr 25, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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