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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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April 22, 2021

The service at Steve Lewis Subaru is excellent. The people who work there are friendly and helpful. All my questions are answered with kindness and respect. I will always buy my subaru from Steve Lewis More

by CBEAN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Todd Gerry
Apr 23, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

April 21, 2021

Service was rapid and good. My issues was 1 I had planed on taking the shuttle back to my work but this option was not available. 2 I asked some question about the Mysubaru app and nobody could help. More

by ALFANDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 21, 2021 -

Balise Subaru of Hadley responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't fully satisfied with your experience here at Steve Lewis Subaru. Please don't hesitate to reach out to us directly, we would appreciate the opportunity to address your concerns! Joe Clark General Manager

April 21, 2021

I go to Steve Lewis Subaru for service because I trust the staff to be honest, thorough and invested in my safety and long-term use of my car. I feel that the staff are sensitive when I need to be stra More

by CAIKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 21, 2021 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience working with Benny here at Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 20, 2021

We always get great service at Steve Lewis. We live over an hour away and the drive is always worth it. Friendly service people, great communication, no pressure, no BS. Highly recommended. More

by MACLISLE
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 20, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

April 19, 2021

I took the car in for recall replacements and all went smoothly. I appreciate the way this was handled. I feel confident that my safety comes first. More

by cdsilv1
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 19, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 17, 2021

Great service!My appointment was right on timeFast Great service! My appointment was right on time Fast professional service! Steve Lewis is a wonderful dealership Always helpful when I have questi More

by TOMWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen, Vincent Zanetti
Apr 18, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fabulous, five-star review! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 16, 2021

Great Service, Explained what I needed to have done, I was on a time schedule that had to be kept, they completed on time so I could make my next appointment. Jessie found a billing mistake and got it fix More

by BERKSHIRESIGNS@YAHOO>COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Szewczyk, Benny Cruz
Apr 16, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 16, 2021

I am always happy with the service crew! Everyone is always friendly and willing to explain things. All my concerns have been thoroughly explored and resolved. More

by JANP919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
April 16, 2021

I called out at the end of the day with an unexpected problem, and they really stepped up for us--getting a quick assessment of the problem, putting us in a loaner, and communication quickly and clearly More

by DKRAMER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Benny Cruz
Apr 18, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing your compliments with our service team. Please let us know if we can be of any further assistance. We're always happy to help. Joe Clark General Manager

April 13, 2021

Unfailingly pleasant to deal with and remarkably adept at their job. Over the years, we have purchased a half dozen Subarus, and that would not be the case if we were not very well pleased with this dealers More

by draybeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 13, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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