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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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April 12, 2021

Each time I take my Forrester to Steve Lewis Subaru Each time I take my Forrester to Steve Lewis Subaru I am given good information about the work that has to be done and told the time it is likely More

by JOEL587
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 13, 2021 -

Balise Subaru of Hadley responded

Thank you, Joel, we appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 12, 2021

Brought my vehicle in for a battery replacement. Service was great but cost seemed rather high. I have been a Steve Lewis customer for nearly a decade but it’s becoming harder to absorb costs for routine se More

by davide1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Apr 12, 2021 -

Balise Subaru of Hadley responded

Hello, Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to reach out to me at your convenience. Joe Clark General Manager

Apr 13, 2021 -

davide1114 responded

Thanks, Joe. As I mentioned, seemed like the cost of replacement was on the high end. I am all about supporting local business, but it is difficult when auto repair competes with rent, food, etc. Thanks.

April 11, 2021

Great service & prices-Highly recommended!They definetely have your back & so we feel secure our Subaru Impreza we bought there is in good hands & they aren't out to rip you off.We had lousy dealings with Be More

by seward321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Benny Cruz
Apr 11, 2021 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your service experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 10, 2021

This is the one dealership that i go to for sales and service that i always use because of there outstanding reputation. Will always continue to trust Steve Lewis Subaru for all my purchases and service More

by SSGJONES104TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks, Tyler Griswold, Benny Cruz, Terra Hondrogen, Scott Lunt, Rich Grono, Jack Walczak, Vincent Zanetti, Cait Reese
Apr 10, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us this five-star review! We look forward to sharing your compliments with both our sales and service department. Please don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 10, 2021

This dealership excels in customer service, I always feel safe when I drive out after my car has been serviced, they treat you like family, very important for me as I drive 150 miles a day round trip to work More

by kf4gaf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewcezky one of the nicest people to deal with
Apr 11, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 10, 2021

I always come back. Every one in the service department is on their game. I know they will be there for me when I by my next Subaru. More

by don.gardella
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 10, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this outstanding review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

April 09, 2021

Excellent and efficient service for my Subaru ascent. the service department was helpful and took the time to discuss the work required for my vehicle. More

by CMGDUGGAN
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 09, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 09, 2021

Awesome as always, Service Department is great, they always take care of me and my subaru outback which has given me many troubles over the years. I wouldn’t take it anywhere else More

by TASHA RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz, Terra Hondrogen
Apr 09, 2021 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 08, 2021

everyone has been very personable.Change the clock was written on the work order but was overlooked again. Overall I like your dealership but details get overlooked. Im not used to that coming from metro More

by chuckecooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
April 08, 2021

Professional, courteous and friendly. Explained everything clearly. I have owned Subaru's since the late 80"s and Steve Lewis Subaru Service is the best by far!! More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 08, 2021 -

Balise Subaru of Hadley responded

Todd, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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