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Balise Toyota
West Springfield, MA
136 Reviews
Balise Toyota of Springfield is one of the dealerships that believes is providing a better experience at every touch point. No matter when or how you're interacting with our car dealership, we want you to come away with a memorable experience. Our beautiful Toyota facility is one of the key things that allows us to help customers feel like they're experiencing a better dealership experience. The main thing is really our people. Each and every one of the team members of the Balise Toyota staff truly loves cars, trucks, and Toyotas. We're a family of car lovers who want to connect people with the right car for them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 136 reviews
March 28, 2026
Courteous and thorough service. Excellent managing of a family trying to move in to a new car. Excellent managing of a family trying to move in to a new car. More
by mcoughlin222
March 27, 2026
Labi and Simon were great. Labi was so helpful through this process. Simon showed me through features of the car. I will definitely recommend Balise Toyota to friends. O Labi was so helpful through this process. Simon showed me through features of the car. I will definitely recommend Balise Toyota to friends. O More
by Jessica stark
Employees Worked With
Labi, Simon, Don L
February 09, 2023
Five out of five stars, I was able to schedule a test drive though cars.com. Balise quickly called me and was able to confirm one after 530 that night. Sammy was an awesome salesperson. Super friendly an drive though cars.com. Balise quickly called me and was able to confirm one after 530 that night. Sammy was an awesome salesperson. Super friendly and helpful. He let me take the Rav4 on my own and try it out. They were very professional from start to end. Manny the finance director will do everything he can to help you! I know that it seems like everything is more expensive as of late but they worked with me within my budget and what I could comfortably afford. Also the Toyota warranty package is bar none the best I’ve heard of. I work for AAA and triage car break downs everyday. We don’t get many calls for Toyotas. something catastrophic. Usually just wear and tear items. But all in all an absolute awesome experience would definitely purchase and get service there again. More
by Dcolarusso64
Employees Worked With
Manny Avgoustakis
February 08, 2023
I went in to get my car serviced and left very satisfied. Everyone I dealt with was incredibly friendly and professional! They worked fast and efficiently which made my experience very smooth. Everyone I dealt with was incredibly friendly and professional! They worked fast and efficiently which made my experience very smooth. More
by Csherwood
Employees Worked With
Gabrielle
