Ball Kia

Son buys first brand new car for mother I recently had the opportunity to buy my mom a brand new car. This has been an amazing experience for me, as I've overcame so much in life, and being I recently had the opportunity to buy my mom a brand new car. This has been an amazing experience for me, as I've overcame so much in life, and being able to finally become able to support and assist my mother the way that she had supported me growing up and through my troubled times means the world to me. I'm finally able to prove my mother and loved ones right of little by little of the potential that I have. After almost thirty six years living in the States, this is the very first time that my mom has ever owned a brand new car! It was truly an amazing and blessed experienced. Now to finish engineering school and really make my mama proud! Thanks a bunch, Frank Ortiz! Your help was dope, brother! More

Best deal I ever had! The customer service was second to none! They made sure I was completely satisfied with my purchase that they went out of their way with what I wanted The customer service was second to none! They made sure I was completely satisfied with my purchase that they went out of their way with what I wanted. Thank you again Ball Kia for everything. More

New Kia Optima Buying Experience I was referred to Ball Kia through the Costco Auto Program. I arrived at my appt. time and the Costco salesperson was ready to help me out with a test I was referred to Ball Kia through the Costco Auto Program. I arrived at my appt. time and the Costco salesperson was ready to help me out with a test drive and finding the car I wanted. True to the Costco program after selecting the vehicle I wanted I was shown the dealer invoice and presented with the price and was given the option to say yes or no, non-negotiable which was nice. Following my decision the credit application, down payment, trade in (this was the only negotiation), and financing processes went pretty smoothly. I did have to wait around 30 or so minutes after completing the financing paperwork for my car to be ready, which I was under the impression would have been completed while I was in financing. Additionally, the KARR alarm that was installed in my vehicle was apparently not activated so I have to return this weekend to get that activated. All told I believe it took about 5 hours from stepping on the lot to driving off the lot. My recommendations for improvement would be to streamline the credit process by entering it directly into the computer instead of taking it down on paper first, completing getting the car ready to drive off the lot simultaneously while the customer is in financing and ensuring the KARR alarm is activated before the customer drives off the lot to avoid having to come back to activate that. More

Returning customer Considering this dealership was close to my area, I decided to purchase my next vehicle from Ball Mitsubishi. All the personnel there were very helpfu Considering this dealership was close to my area, I decided to purchase my next vehicle from Ball Mitsubishi. All the personnel there were very helpful and attentive in getting the vehicle of my choice. This would be my fourth vehicle purchased from this dealership. Great job Ball... More

"New Car" buying experience. it was a great experience buying a new car at Kia National City, Miguel pacheco was very helpful and made the process enjoyable and fast, thank you Mi it was a great experience buying a new car at Kia National City, Miguel pacheco was very helpful and made the process enjoyable and fast, thank you Miguel for your help. More

New car Good experiencing buying a new car. Raul Rivera made the process enjoyable and fun. Thanks to Raul and the Kia team for helping us buy a new car. Good experiencing buying a new car. Raul Rivera made the process enjoyable and fun. Thanks to Raul and the Kia team for helping us buy a new car. More

👍🏼👍🏼👍🏼 Good friendly respectable dealer. Raul Rivera thank you! They weren't pushy or rude just offered what they could and left the decision up to me. Good Good friendly respectable dealer. Raul Rivera thank you! They weren't pushy or rude just offered what they could and left the decision up to me. Good experience, I will return. More

The BEST car buying experience EVER! We were looking for a Kia Sorento and were recommended that we talk to Rich and his team at Ball Kia. We had the best customer service from Rich We were looking for a Kia Sorento and were recommended that we talk to Rich and his team at Ball Kia. We had the best customer service from Rich, who found the perfect car and helped me with the finance and everything! Also Gerry also was so helpful in the process and was very knowledgable about the car, he explained the features and benefits of the new car. It was really a great experience, we made a great decision buying from Ball. I live in North County..but ail always drive to this dealership, because its soooooooo worth it….professional, fast, and really nice. The BEST car buying experience, ever ! More

Great Experience! Went to Ball Kia to purchase a new car for our daughter. We dealt with Erik, he was friendly and worked really hard for the sale. I would go back. Went to Ball Kia to purchase a new car for our daughter. We dealt with Erik, he was friendly and worked really hard for the sale. I would go back. We ended up purchasing a 2015 Kia Soul. The process was very smooth and quick. More

2016 Kia Sportage This will be my third car purchase from Ball Automotive. My first experience was stellar, thus leading me to return twice again. This time working w This will be my third car purchase from Ball Automotive. My first experience was stellar, thus leading me to return twice again. This time working with Eric in the Kia showroom was a "no hassle" experience. Eric has a great sense of humor, is very patient, and takes time to listen to his customers needs rather than focusing on his sale. My son is still driving my 2007 Eclipse which needed a few small repairs, and taking the car to the service shop proved to be a great experience as well. Ronny, the new guy, knows his stuff. He's also very kind and patient, and takes his time to listen to your concerns. I will most definitely buy from this dealership when I'm due for my next auto replacement. More