Barker Buick GMC Cadillac - Service Center

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a spec really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a specific thing. I watched a lady behind me literally get ignored for about five minutes. I think they could take a page from Chick-fil-A and greet people when they come in. Let the person know you see them and will be getting to them shortly. The guy appeared to be doing nothing while she continued to stand there. It was very rude and I hope she does an honest survey. The men do not acknowledge customers until they invite them to check I . Why not say hello when the customer walks in and give them an idea of how long it will be until they will be checked in? Then make the checkin shorter since most people need to get to work. And if the worker thinks your car isn’t new enough or fancy enough they should never give on to their opinion. My car might not be brand new but it is important to me. And why does the checkin guy think so highly of himself? We are all people who deserve respect and honor not to be looked down at or talked down to. I wish there was another Cadillac dealer local so I didn’t have to service my car here. More

Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank y planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank you Barker GMC! More

Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long t that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long time for just an oil change since we had an appointment. More

It was easy to make an appointment, and the waiting room was very nice. Had the car in for routine oil change and tire rotation. Car was ready in reasonable time. was very nice. Had the car in for routine oil change and tire rotation. Car was ready in reasonable time. More

The customer service is always great and appreciated. Took my Cadillac in for an oil change and a tire rotation, so wasn’t expecting it to take too long. Had I known it would be over an hour, I probably Took my Cadillac in for an oil change and a tire rotation, so wasn’t expecting it to take too long. Had I known it would be over an hour, I probably would’ve lined up a ride so I wouldn’t have to sit and wait that long. More

Ordered touch-up paint pen for my truck. Parts department said it would take about a week, but only took 3 days. They called me and said it was ready for pickup & got it the next day. Very p Parts department said it would take about a week, but only took 3 days. They called me and said it was ready for pickup & got it the next day. Very professional and friendly staff! More

The service met expectations. It was a 90,000+ service interval. An oil change and multi-point inspection were performed. It was a 90,000+ service interval. An oil change and multi-point inspection were performed. More

The persons in the office were attentive and professional. We didn't have to wait for a shuttle ride from or to the business. professional. We didn't have to wait for a shuttle ride from or to the business. More

First oil change. Tire rotation and wash. On time in and out. Thanks service team. Tire rotation and wash. On time in and out. Thanks service team. More

Staff is always helpful and professional. They respond to my car needs in an appropriate time. They respond to my car needs in an appropriate time. More