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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
577 Reviews
Call Service Center (309) 663-4391

577 Reviews of Barker Buick GMC Cadillac - Service Center

Sort by
March 17, 2023

Every time I’ve had my vehicle at Barker, I have experienced exceptional customer service. They always explain what is going on with my service, and keep me informed. The turnaround time is amazing! More

by Chantel Dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 14, 2023

The staff is very courteous and pleasant. The waiting area is clean and comfortable. They were prompt in getting me in at the arranged appointment time. I was pleased with the service all and More

by chrisstarkey63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2023 -

Barker Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Barker Motor Company and we hope to see you again soon!

March 14, 2023

Excellent from start to go. Everything in working order r r and fresh oil change More

by rodneymosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darel Allen
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Mar 18, 2023 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

March 14, 2023

Very Professional, Kept Me Informed of What Was Needed for my Vehicle. The Work on my Vehicle Was Completed Quickly. More

by RSMATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darel Allen
Report | Print
Mar 18, 2023 -

Barker Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

March 12, 2023

The service was fast and included a free car wash. My coupon for a service discount was applied also. More

by mrzemans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darel Allen
Report | Print
Mar 14, 2023 -

Barker Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Fantastic service. Friendly personnel. Job was completed on time. Always letting me know what’s going on. I highly recommend them More

by girdler57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darel Allen
Report | Print
Mar 11, 2023 -

Barker Buick GMC Cadillac responded

Thank you so much for your positive comments about Barker Motor Company! Thanks again for the recommendation, and have an amazing day!

March 08, 2023

Always consistently reliable in service and friendliness. Prompt service and welcoming in all they provide. More

by KACHURDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2023 -

Barker Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2023

Wonderful staff all around and a great atmosphere! ! Prices are competitive. Recommend Barkers to everyone I know. More

by ERICHUNT524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darel Allen
Report | Print
Mar 12, 2023 -

Barker Buick GMC Cadillac responded

Your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

March 04, 2023

I wanted the Tech set my next service to 6500 mi. They set to 5000. More

by doug.reiners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Barker Buick GMC Cadillac responded

Doug, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2023

I brought my vehicle in for an oil change and left with a problem they caused but they made me reschedule another appt almost a week later. More

by cta1982
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Barker Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 894-2851 to discuss your concerns, as your satisfaction is of utmost importance to us.

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