Barker Chevrolet
Lexington, IL
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Just said they would have my handicapped vehicle back for use but failed. Last year took 2 full months to get a transmission o handicapped vehicle 2 months. Supposed to be working on the infotainment center use but failed. Last year took 2 full months to get a transmission o handicapped vehicle 2 months. Supposed to be working on the infotainment center said camera in windshield need replaced infotainment not fixed. Over the air upgrades from Gm don't work. Complain about the radio for several years and service people do nothing than warranty expires. xxxx don't want to buy a gm product again More
I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person at the desk that I noticed that my car was shaking a little bit shortly after startup he said he might have someone to look at it, but he was going to let me know when he gave me a call to let me know that my car was done. By the time I got off work and was ready to go pick up my car I had not yet received a phone call, letting me know that my car was done or if they even had a chance to look at the cause of the shaking when I got to the dealership, I asked the people at the payment desk if the maintenance guys had said anything about my car and they knew nothing about it. I was very disappointed.. More
Provided my first complementary oil change . Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change. Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change. More
Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m jus When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m just left in the dark. When I left my vehicle, I felt it was a good time to put on new wiper blades. I went to parts and selected the blades and ask Service to put them on. They did put them on, but then charge me, or at least tried to charge me $80 to install the wiper blades. The sales department at Barker Chevrolet is fantastic. The service department is not. More
We followed Dick Meads to this dealership. He is worth going to Lexington for!! He’s always taken great care of us, offered us a fair price and we trust him!! He is worth going to Lexington for!! He’s always taken great care of us, offered us a fair price and we trust him!! More
It was my first time having my oil changed at the Lexington location and what a wonderful experience. All of the folks were so welcoming and helpful! Great customer service! I will absolutely be bac Lexington location and what a wonderful experience. All of the folks were so welcoming and helpful! Great customer service! I will absolutely be back the next time my vehicle needs service. More
