I have been doing my car buying homework more seriously over the last six months. I sought my Out the Door (OTD) price for a new FWD Chevrolet Equinox, Honda CR-V, and Nissan Rogue. I also checked out Subaru, Kia, and Hyundai SUVs. My earlier homework was for the best deal on a 2018 model and did not result in a purchase. I provided feedback for three of my late May and August 2018 experiences on DealerRater They were with Bennett Chevrolet (+), Burns Honda (-), and Woodbury Nissan (-). I always wanted to get their best price the first time and not get tangled up in the ‘I’ll beat anybody else’s price’ game.
My latest efforts came down to three dealers (Elkins and Barlow in NJ and NuCar in DE) I found out about Barton Chevrolet by accident from another dealer. It was a great time to buy a 2019 Chevrolet Equinox because of the 16% off of MSRP from Chevrolet making possible a real ‘apples to apples’ comparison including valid discounts, rebates, trade-in, and available FWD vehicles with the features I wanted. Numerous emails, phone calls, and texts were done to get the best pricing to minimize the usual in-dealer lengthy back and forth. I knew what my target price was and started with Elkins. Their last offer was about the same cost as NuCar but they only had models that had an option(s) I didn’t want. I knew both remaining dealers had the SUV I wanted available. Barlow was my next stop. There my car was quickly appraised, the color of the new car seen and picked, and their offer made. There were no expensive ‘dealer add-ons’ that I experienced during my Honda and Nissan dealership visits in August. After a few factual exchanges, we agreed to a price and I got the Equinox I wanted from their showroom. I didn’t feel the need to go to NuCar in DE so I canceled my Friday afternoon appointment with them.
Randy Gordon was my POC throughout, Scott Eckenhoff was the Sales Manager, and Dan Michielli was the Financial Manager. They treated me in a non-hurried, very friendly, professional, and truthful manner. I met Ed Barlow Jr. several times during the visit. The one-time sit-down with Scott and Randy to reach agreement was a real departure from my past back and forth ‘Let me talk to my manager’ experiences over the years. Dan did the same to complete the paperwork. Not a waste of my time and no B S. Thanks Randy! Now that Barlow earned the sale to me, they will get my loyalty as a Customer to go back to them for future service; just as I have done for each of my past new car buys. My last new car buy involved over 7 years of service. A superb car buying experience!
Summary: Best actual car buying experience in my life. I am now driving a 2019, not a 2018, SUV. They said I can get my car serviced at the Barlow Buick dealership much closer to my home (sure to be hundreds of miles less driving in the future). Only a less than $10 for 6 months increase in my car insurance. Rewards points for future use.