Baron MINI

Previously, I would never have described the "purchasing process" associated with a new or used car as enjoyable. Between the high pressure sales tactics of the over-zealous sales representative "purchasing process" associated with a new or used car as enjoyable. Between the high pressure sales tactics of the over-zealous sales representative and the finance manager that works behind some magical curtain like The Wizard of Oz sending messages back and forth to you through his minion -the unfortunate buyer was completely at the mercy of the dealership. Your singular option was to grit your teeth and hope for the best; if you’re lucky they will ALLOW you to buy one of their cars. Then I walked into the Baron Mini dealership and was presented with a new approach to the buying experience. Arron Mumma, my sales representative, openly answered every question that I asked; even if the answers would not be to the benefit of his sales commission. Then second oddity occurred when I was allowed to go behind the wizard’s magical curtain and sat down with John finance manager. He patiently ran numerous finance scenarios that I requested, explaining the pros and cons of each option to me. Then he took a new approach for me, he waited for ME to decide what I wanted; not the usual headlock that is applied to force the decision. This is truly a professional team that understands how today’s car buyer wants to be treated and responded to. Great job, Baron Mini. More

I live 200 miles from Baron. I knew that I wanted a Mini, having owned and loved driving a BMW for many years, however, I had never even seen my car until the day of delivery. Lisa, and the rest of the Baron having owned and loved driving a BMW for many years, however, I had never even seen my car until the day of delivery. Lisa, and the rest of the Baron team (Samer was awesome, as was the finance department) were extremely helpful throughout the entire process. They were completely attentive, responding quickly to my questions and concerns. Over the course of my lifetime I have purchased a few new automobiles, and this was by far the most pleasant of them all. More

Visited the location without an appointment and in less than 30 minutes I test drove the car that would best fit my needs and got a quote. I got helped right away by really friendly and professional staff. than 30 minutes I test drove the car that would best fit my needs and got a quote. I got helped right away by really friendly and professional staff. Telling them I would be back with my husband, they didn't bombard me with calls or e-mails for the next days, as other dealerships did. Made my way back to the dealership a few days later and they treated my husband the same way they treated me. They worked with my budget and needs and were a tremendous help to allow me to get the car I was in love with. Not only did they deliver what was expected, but also threw in there a few perks. On my first visit I test drove a 2013 and got quoted on it, but when I came back that car was no longer there, so they gave me a 2014 at the same price. Getting my first MINI was such a pleasant experience. The car was spotless and looking hotter than ever when they gave it to me. I even got a picture taken with it for my calendar and a goody's bag that made me feel like I was part of a new MINI club. They noticed that the car had a small scratch in the antenna after they buffed it, and they apologized for it and fixed that on the first chance without hesitation. Details on the contract were explained to me clearly and all of my questions based on the car or the contract were clearly answered. During my hunt for the right car, I visited over 5 dealerships in the area. Baron MINI was the only one that did not make me feel the dread of dealing with car salesman and dealerships. It was different in a positive way. It was clean, customer friendly, comfortable and organized. It was such a great experience, my car was so dreamy, and the way they worked with me on the price was so professional, that now my husband, someone that had swore by Accura his whole life, is looking into getting a MINI at Baron MINI as well. More

We always have an excellent experience at Baron Mini. Thank you Aaron, you are awesome! We have been very happy with the Clubman. Thanks also to the service staff. Thank you Aaron, you are awesome! We have been very happy with the Clubman. Thanks also to the service staff. More

Outstanding - they took the time - accommodated our needs - our sales person Aaron was the single difference maker for us! The service dept. was great in getting our Mini ready. - our sales person Aaron was the single difference maker for us! The service dept. was great in getting our Mini ready. More

Aaron provided several Minis for me to test drive. Then Aaron and Ric helped order my new Mini just the way I wanted it. It was built and shipped very quickly and Aaron kept me informed every step of the Aaron and Ric helped order my new Mini just the way I wanted it. It was built and shipped very quickly and Aaron kept me informed every step of the way until delivery. The Mini looked great when I picked it up and is even more fun than I hoped for. I have not been back for any service yet but I'm sure it will be a good experience. More

Came in to service my mini convertible and saw a new all4 countryman. Debbie made it happen and even moved my luggage to new car so I could get on the road faster. So happy with mini as a car and the dealer countryman. Debbie made it happen and even moved my luggage to new car so I could get on the road faster. So happy with mini as a car and the dealer as a whole. Finance process was so fast and smiles were everywhere. Highly recommend baron mini and do yourself a favor and ask for Debbie. More

Aaron Mumma and Lisa Foell were very helpful, answering all of my questions and letting me test drive the different MINI models. I came in knowing very little about the brand, and I'm convinced I drove of all of my questions and letting me test drive the different MINI models. I came in knowing very little about the brand, and I'm convinced I drove off with the best deal on the lot! More

Sheina Key was informative and inspiring when it came to my Mini Cooper shopping experience. She made my car purchase experience very pleasant. I highly recommend her. my Mini Cooper shopping experience. She made my car purchase experience very pleasant. I highly recommend her. More

Sheina Key was so helpful throughout the entire process of finding the right car for me. She went above and beyond. My initial reason for purchasing a new car was from a car accident. I was very stressed b of finding the right car for me. She went above and beyond. My initial reason for purchasing a new car was from a car accident. I was very stressed but the Baron team took this negative time in my life and turned it into a positive. I absolutely love my new car and so happy with the end results. Plus, the car buying experience was actually fun, and I felt so comfortable with Sheina. Customer Service, Quality of Work, Friendliness, and my Overall Experience was extremely positive. I recommend Baron Mini to all of my friends and family because I know they will have a fantastic experience. Baron prides themselves on providing the very best, and it shows in all that they do. More