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Baron MINI

Merriam, KS

4.7
273 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 273 reviews

April 15, 2025

Very pleasant service team. But two days for an oil change is a bit much. Especially when BMWs were in some Mini service bays. More

by ECURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella
Apr 17, 2025 -

Baron MINI responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Zach Smith Service Manager zsmith@baronauto.com

April 08, 2025

Everyone at Baron Mini is so polite and helpful. Management, sales and service have always been so friendly. Loved my first Mini Cooper and am enjoying my new Mini even more. More

by sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Saba, Lisa Foell and Jess Wehri
Apr 11, 2025 -

Baron MINI responded

Hi Sandra, thank you so much for your positive comments about Baron MINI! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

As we were leaving on vacation our Mini had a mechanical issue. We had the car towed to the dealership and rented a car to continue on our planned vacation. They kept us up to date on the status throughout More

by gunruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 08, 2025 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Not at all pleased with quality and work done on my Mini Countryman S 2017. No sooner than I took it home, the next day made a rode trip over 100 miles.and discover the the check engine light had come on ab More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 09, 2025 -

Baron MINI responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Zach Smith Asst Service Manager zsmith@baronauto.com

April 03, 2025

excellent excellent excellent excellent excellent excellentexcellent excellent excellent excellent excellent excellentexcellent excellent excellent excellent excellent excellentexcellent excellent ex More

by richardlara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Saba and Lisa Foell
Apr 06, 2025 -

Baron MINI responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Knowledgeable friendly people. No strain, no fuss, no pressure experience. Quite different than usual car buying experience. More

by mike.eakins44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Samer
Apr 06, 2025 -

Baron MINI responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2025

Lisa is amazing and was very responsive to emails after my purchase. The staff is very kind and willing to help with any questions. I will definitely be buying from here again! More

by breckdakin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Foell
Apr 05, 2025 -

Baron MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Baron Mini staff are courteous and work efficiently and well. Service is completed on time. I can highly recommend Baron Mini! More

by entwyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 05, 2025 -

Baron MINI responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 28, 2025

Service greeters are not polite nor easy to talk to I miss amir terribly probably will new dealer the has been going there 2008 not anymore More

by tzchirhart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 29, 2025 -

Baron MINI responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Zach Smith Asst Service Manager zsmith@baronauto.com

March 27, 2025

Lisa was one of the most friendly and helpful car dealers we have had the pleasure of working with. More

by addison.woody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Foell
Mar 28, 2025 -

Baron MINI responded

Hi Addison, we're happy to hear you had such a positive experience with Lisa! Feel free to reach out to us if you need anything. Have a wonderful day.

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