Baron MINI

Shady Sales Tactics and Dishonesty If I could give this dealership zero stars, I would. My husband found a Chrysler 300 we wished to purchase. He contacted the dealership on July 31st a If I could give this dealership zero stars, I would. My husband found a Chrysler 300 we wished to purchase. He contacted the dealership on July 31st and spoke with Rayan Awad. Since we work out of state 6 days a week, we informed him we would be coming into the dealership on Saturday August 5th to purchase this vehicle. We asked what we needed to do to secure this vehicle. He informed us if we put down a $500.00 deposit, they would hold the vehicle until we arrived on Saturday. We signed and sent over a credit card authorization form with the agreement that the $500.00 deposit would secure this vehicle for us. My husband was contacted on August 1st and informed by the sales manager that they had sold the vehicle the previous evening to someone else. They literally sold the vehicle right out from under us with a signed agreement in place. The sales manager claimed it was due to end of the month quotas and bonuses. Since we own a company and work in sales ourselves, I can assure you these are not valid reasons. I have never dealt with such dishonesty and shady sales practices from a dealership. I am appalled by the level of treatment that we received. You have definitely lost our business indefinitely and future business. I will be sure to tell everyone that I know about what transpired here. I will also be sure to post this review anywhere I can that is tied to your business. Hopefully, others will head my warning and take their business to an honest corporation. More

Outstanding Dealership, Great Service Staff. Issac Nichols and his staff including mechanics are outstanding. I`ve had my mini since 2004 and have over 100,00 miles on the beast. I`ve always rec Issac Nichols and his staff including mechanics are outstanding. I`ve had my mini since 2004 and have over 100,00 miles on the beast. I`ve always received fast, ,courteous and reasonably priced service. Keep up the good work. FB3 More

Top notch! Great as always. Amir is a rockstar in the service department! He went out of his way to make sure I was 100% happy. Baron MINI will have my business Great as always. Amir is a rockstar in the service department! He went out of his way to make sure I was 100% happy. Baron MINI will have my business for a long time to come. Isaac, the service technician did not stop at finding the surface issue. Something wasn't quite right and he dug deeper until the underlying issue was isolated. I owe both of them a deep debt of gratitude. Thanks! More

Amir Tammehr is the best! My service writer is Amir Tammehr and he has given me the best customer service I have literally ever received. I've been his client for a year and a My service writer is Amir Tammehr and he has given me the best customer service I have literally ever received. I've been his client for a year and a half and I have nothing bad to say. From big repairs to little, he's been more than helpful and friendly. -Robbie More

Amir is awesome! I recently purchased a Clubman from a private seller and Amir has been a big help since then. He is very friendly and knows his stuff! I recently purchased a Clubman from a private seller and Amir has been a big help since then. He is very friendly and knows his stuff! More

Pleasant I came in to look at a Mini with Seth Wilson he showed me and let me test drive a Paceman. He was very knowledgeable. I didn't feel rushed with questi I came in to look at a Mini with Seth Wilson he showed me and let me test drive a Paceman. He was very knowledgeable. I didn't feel rushed with questions I had about the car and he wasn't pushy as most car salesmen tend to be. Although I did not buy a mini only because I needed something a little bigger, I would definitely recommend buying from Seth Wilson. More

Test drive I had a great experience at baron mini! Took a test drive and was very impressed with the young man I worked with who's name was Seth. He answered all I had a great experience at baron mini! Took a test drive and was very impressed with the young man I worked with who's name was Seth. He answered all of my questions and was very polite. If I do decide to buy that model of car it will definitely be at baron mini. More

Great experience! I went in looking to get some prices on some mini's because I'm considering a purchase in the near future. I wasn't ready to pull the trigger on that I went in looking to get some prices on some mini's because I'm considering a purchase in the near future. I wasn't ready to pull the trigger on that visit, but the sales guy, Seth, was great. He kept it very casual and didn't pressure me to buy anything. Very friendly place will definitely make a trip back. More

Scams with BMW Maintenance Plans! I recently bought a MINI Cooper Clubman at this place and I was trapped into some BMW Maintenance Plan for 6 years 100k. Later I found out that it is I recently bought a MINI Cooper Clubman at this place and I was trapped into some BMW Maintenance Plan for 6 years 100k. Later I found out that it is unnecessary and called them up to cancel. They replied saying it cannot be cancelled. I was not told that this at time of buying the car and they were referring to some page 3 or something. I called BMW customer care and found that they are the bigger scammer who were behind this. When I talked to the representative, she already know about this and was saying there are only 5 states in the entire US can cancel this kind of plans and rest of the states have no option. BMW corporation is so shameless to scam people with these kind of plans. Bottom line is, never ever enroll into any kind of services at time of buying your car. There will be million option later if you really need some services later. Be aware of these kind of scams! More

Not good experience, but they tried to resolve I had a lot of issues with this dealership, but after complaining to the GM he eventually resolved my issues. I was impressed with their desire for a I had a lot of issues with this dealership, but after complaining to the GM he eventually resolved my issues. I was impressed with their desire for a customer to be satisfied and so I changed this from one to three stars. More