Barrett Motor Cars

FourthJaguar from Barrett The salesman (Jeff) has always taken care of me after the sale. The service department has become top notch in the past few years. Excellent service. The salesman (Jeff) has always taken care of me after the sale. The service department has become top notch in the past few years. Excellent service. More

Easiest purchase of all dealerships Michael has sold us 3 cars now and it is fast and painless. Carlos, the finance manager is fast and informative. Sam has been a great help as well wit Michael has sold us 3 cars now and it is fast and painless. Carlos, the finance manager is fast and informative. Sam has been a great help as well with our last purchase. I feel as though my wife and I are family when we go to the dealership and they always do whatever they can to take care of our needs. I highly recommend giving these guys a chance to fulfill all of your needs. More

Great care and service Michael at Barrett service is fantastic. He keeps you informed about the progress of service in real time. He doesn't try to sell you stuff you don't Michael at Barrett service is fantastic. He keeps you informed about the progress of service in real time. He doesn't try to sell you stuff you don't need like Mercedes. Trust is the most important virtue that you must feel at a dealership. Michael conveys trust More

Great customer service Barrett Motor Cars has a staff that is professional and courteous. I recently purchased a Jaguar FX and the process was seamless. I have always h Barrett Motor Cars has a staff that is professional and courteous. I recently purchased a Jaguar FX and the process was seamless. I have always had a good experience with the service department as well. I would recommend this dealership. More

Easy Breezy Can't say enough good things about the dealership from my first truly no hassle sales experience to a simple drop car off, get leaner and two days lat Can't say enough good things about the dealership from my first truly no hassle sales experience to a simple drop car off, get leaner and two days later pick up fixed and washed car. Easy Breezy More

Great experience I had a great experience buying my Jaguar XJ at Barrett Jaguar from Manny Garcia. Manny is extremely knowledgeable, and I especially appreciated how I had a great experience buying my Jaguar XJ at Barrett Jaguar from Manny Garcia. Manny is extremely knowledgeable, and I especially appreciated how much time he spent with me examining my various choices. He has a great demeanor and is very professional. I never felt pressured and had a wonderful car buying experience. Everyone at Barrett was a pleasure to work with. More

They sold me a $70,000 lemon I bought a 2005 Jaguar XJ8 L that started having multiple and repeated transmission and suspension problems two years later. Throughout my ten year o I bought a 2005 Jaguar XJ8 L that started having multiple and repeated transmission and suspension problems two years later. Throughout my ten year ownership I spent close to $40,000 between repairs and warranty expenses, Two weeks ago, the car had another suspension breakdown. I tried to bring it in for repairs and they said they were overbooked and could not service it until a week later. I had to rent a car to go to work. When it was finally taken in for repairs a week later, I was given an estimate of $8500 in repairs. Shocked, I asked them to make me an offer on this car, and they responded (with a straight face) that they would buy it back for $4000 if I made the repairs ($8500) or $0 if I did not make them. Later, I found a Jaguar service shop that agreed to perform the same repairs for $2300 So this is a company that: 1) Sells cars of poor quality (this is a car that to date has less than 80,000 miles on it and is the most problem-ridden vehicle I have ever owned) 2) Cannot service the vehicles it sells (and it is the only company in ton that sells new Jaguars) on a timely basis 3) Cannot service these vehicles at a reasonable price 3) Cannot stand behind the quality of these vehicles by even offering to buy them back at a reasonable price. Thumbs Down! More

My 2004 x-type was getting close to 100,000 miles so it was time for an upgrade. I sent my wife and daughter over to check out a pre-owned 2009 XF. Michael Chestney was very pleasant and patient with my was time for an upgrade. I sent my wife and daughter over to check out a pre-owned 2009 XF. Michael Chestney was very pleasant and patient with my wife and she suggested I go check it out. I went in later that afternoon and met with Michael. He showed me the car I was interested in and we took a test drive. I loved the car so we began negotiating my trade-in and the price of the 09 XF. The entire negotiation took about 20 minutes. Fair give and take on both sides until we agreed on a deal that was within my parameters and was fair to both sides. 10 minutes of paperwork and I was the owner of a beautiful pre-owned 09 XF. I have purchased over 15 vehicles (cars, rv's, and boats) in my lifetime and I have to say the experience with Michael and Barrett Motor Cars of San Antonio was one of the best. Friendly, knowledgeable, and above all fair. That's all you can really ask from a car dealer and Michael and Barrett hit all 3. Thanks for the great deal and the great car! More

Purchased a 2009 XF from barrett six months ago. It has been back in their service department NINE times because it hesitates and stalls. Their excuse is ethanol gasoline. I don't believe them. If it wa been back in their service department NINE times because it hesitates and stalls. Their excuse is ethanol gasoline. I don't believe them. If it was, every XF owner in the country would be have this issue. Will sell this piece of junk and go back to Mercedes. More