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Barry Automotive Group - Service Center

5.0

12 Lifetime Service Reviews

166 Connell Highway, Newport, Rhode Island 02840

12 Reviews of Barry's Auto Group - Service Center

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August 24, 2018

"Alfa Romeo repair"

- Ian McColough

These guys/gals are great! They were able to repair a broken clutch on my 1988 Alfa Romeo Graduate without issue. Very responsive and friendly team.

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Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 02, 2018

"Excellent service"

- TahoeLTZ

Excellent experience with the service staff. Excellent experience with the service advisor. Excellent quality workmanship on my repair. Excellent attention to detail. Overall an excellent experience.

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Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Monroe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe DeMelo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 07, 2018

"Outstanding service"

- Carbum

Although we got Off to a bit of a rough start in the sales department and my purchase but through their service and service department the have proven their real worth to me and won my confidence and continued patronage.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Monroe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 21, 2018

"Service department "

- Joedash63

Jake did a great job taking car of our car. They also told me about some future service the BMW would need. We are very happy.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe DeMelo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 10, 2018

"Quick and Efficient"

- John J Rok

I was very pleased with my service experience at Barry's. I received prompt feedback that was clear. The service was performed within a very reasonable amount of time to my satisfaction. All discounts and coupons for service were accepted. Communication was excellent. A satisfied customer.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Jason Monroe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2017

"I️ Love BARRY’S "

- Ned

BARRY’S has always been awesome for service!! Certified and Professional. Make the drive! It’s worth it! I? will always come here. I? love it

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Monroe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 01, 2017

"Jeep service neeeded"

- Carmennn44

Great service and friendly people. Jake was very helpful and helped me with the pricing process. I trust this dealership and will continue to come here

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Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 01, 2017

"Great service!"

- Awsellers

Another great experience with Barrys. Service is always top-notch and they are very attentive. Would recommend to anybody and love the military discount. We will be back.

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Recommend Dealer
Yes
Employees Worked With
Jason Monroe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2014

"Worst car dealership I've ever been to. They sold us..."

- Krystalmarshall13

Worst car dealership I've ever been to. They sold us a xxxx car that has a 2 yr extended warranty, it started having problems so they ran a diagnostic and said nothing is wrong when CLEARLY there is. Then CHARGED us for it! Either fix it or take your piece of xxxx back!

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Recommend Dealer
No
Employees Worked With
Sales manager?
July 20, 2012

"I had a problem with my Volvo V70 wagon, which I bought..."

- zachallen

I had a problem with my Volvo V70 wagon, which I bought from Barry. Up to now, I have had good service from Barry. This is the first time in about 8 months that I was there. The problem I had was a little unusual. They failed to make the requested repair. Furthermore, they excerised no creative thinking in how to make the repair. In the end, they could replace a $25 part with undertaking a $3,000 repair job. Their solution was outrageous, unimaginative and not helpful. The service manager who was on this job, Tony, has clearly little or no experience as an auto mechanic. All he could tell me was that he could do nothing. Subsequently, I have found resources that will solve the problem, and at a fraction of the cost of $3,000, or even the $500 that the original estimate called for. I am very disappointed with the decline in service at Barry.

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Recommend Dealer
No
Employees Worked With
Tony
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