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Basil Resale Center Sheridan

Williamsville, NY

4.4
221 Reviews

4131 Sheridan Drive

Williamsville, NY

14221

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Showing 221 reviews

February 17, 2023

Great customer service! Steve was very helpful & friendly. Thanks Basil for getting me into my new truck! More

by Meister.alyssa
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kent
Feb 20, 2023 -

Basil Resale Center Sheridan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future!

December 08, 2022

Very good customer service,,I'm am so very satisfied with my purchase,my rep,Joe was very patient and knowledgeable,very good team at this site. I recommend checking them out for purchasing your next vehicle More

by Arlandria Johnson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe falletta
Dec 11, 2022 -

Basil Resale Center Sheridan responded

Arlandria, thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! We hope you have a wonderful Holiday season & an even better 2023!

December 01, 2022

Bought a 2013 GMC 2500HD from Sarah! She was very professional,and answered all of my questions. I would recommend her to anyone that is in the market to buy a quality used vehicle,or a More

by pkehr32
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Mayle
Dec 11, 2022 -

Basil Resale Center Sheridan responded

Hello! thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! We hope you have a fun & safe Holiday season, as well as an even better 2023!

November 27, 2022

This was a frustrating experience (not on their part). .. So to explain my point, about 5 months back I traded in a Truck (a Chevrolet Colorado) that was bought from their brother/sister company Joe Basil More

by schmoozer777
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Van Schoonhoven
Nov 28, 2022 -

Basil Resale Center Sheridan responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

November 24, 2022

I was treated poorly at their location in Orchard Park. We bought a vehicle here instead. They gave it to us dirty and full of dog hair and told us to go get it detailed ourselves because they didn't have More

by SC
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Hammar
Nov 28, 2022 -

Basil Resale Center Sheridan responded

Hey Stephanie, it looks like you spoke to one of our managers & things are being resolved. Thank you so much for reaching out & leaving us your feedback so we can resolve your issues appropriately.

September 05, 2022

It was a pure pleasure working with Patrick and Chris (the awesome finance guru) this weekend. I traded in a lease and purchased a car. This whole process took 2 hours and 12 minutes! Crazy. Everyone More

by Alfa
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris in finance (I'm sorry I forgot the last name), Patrick Schultz
July 12, 2022

Steve Kent and staff were awesome, I highly recommend him for your next car of your dreams!!! More

by Cintron.john1800
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kent
July 01, 2022

I bought a great used car , but the prep was very sub par . I don't blame all of it on this location , the car came from the O.P. dealer . The car interior was really nasty (big time smokers) head liner , st More

by chucklestheclown29
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Baller
June 20, 2022

Yes it's my fault for accepting the final numbers as I didn't get the car I wanted and the facts and figures on the second deal were not presented until I got to the finance guy. It was light rain and I t More

by Gary
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dave O.
May 04, 2022

They helped me get the car I want and I had really good experience at this dealer. More

by rahmanisyed4@gmail.com
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Patrick Schultz, Sandy McQuestion, Brian Radosky, Dave Neubert, Todd Hammar, Steven Van Schoonhoven , Brandon Mckenzie, Cassie Soucia
May 04, 2022 -

rahmanisyed4@gmail.com responded

Good standing service

Jun 03, 2022 -

Basil Resale Center Sheridan responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

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