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Basil Resale Sheridan
Williamsville, NY
267 Reviews
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Showing 267 reviews
November 13, 2020
Excellent buying experience! This was my first car purchase from a dealership. I was a little apprehensive but Jay and Sandy were beyond helpful. They found me my perfect car in the matter of minutes. purchase from a dealership. I was a little apprehensive but Jay and Sandy were beyond helpful. They found me my perfect car in the matter of minutes. It was everything I wanted and more. I cannot believe how fast the process took. I was excited to be in the new car as fast as I could, Jay did everything he could to make that happen. Fast, professional, and non-intimidating. Thank you Jay, Sandy, and everyone at Basil resale! More
by Bridget Anger
November 12, 2020
They were great at getting me a vehicle, went out of there way to sell me one but the only thing i was disappointed in was the truck should of been cleaned and washed before i left ,inside windows were there way to sell me one but the only thing i was disappointed in was the truck should of been cleaned and washed before i left ,inside windows were filthy and between the seats and under the floor mats were leafs and stains on the seats, yes i do understand its used but try to make it look presentable More
by sloatscott
November 08, 2020
Experience was better than it was 2 years ago. Although I am happy with the equinox I would have preferred a minivan which we couldn’t work out I am happy with the equinox I would have preferred a minivan which we couldn’t work out More
by Ives.marguerite
Employees Worked With
Ricky
November 03, 2020
Todd was great! He helped me get into a newer vehicle with a payment that I was comfortabale with. Great experience. Will be back for more vehicles down the road. with a payment that I was comfortabale with. Great experience. Will be back for more vehicles down the road. More
by Matt
Employees Worked With
Todd Hammar
November 01, 2020
After, a rocky start with the purchase of my vehicle and addressing my concerns and issues, they have been resolved. Pleased with Todd Hammer's immediate response. addressing my concerns and issues, they have been resolved. Pleased with Todd Hammer's immediate response. More
by MrMaryland
October 28, 2020
Had a great time buying a car! Patrick introduced me to Rick the floor manager, who made it a fast and easy shopping experience. Able to get me out of my older jeep into a new one! Rick the floor manager, who made it a fast and easy shopping experience. Able to get me out of my older jeep into a new one! More
by shania
Employees Worked With
rick
October 27, 2020
Totally disappointed and absolutely regret purchasing a vehicle here. Was promised a 2nd key I never received and vehicle came with a cloudy and cracked tail light, AFTER their supposed 1000 point inspect vehicle here. Was promised a 2nd key I never received and vehicle came with a cloudy and cracked tail light, AFTER their supposed 1000 point inspection? SUV only had 3600 miles on it and already planning on trading it in! More
by geegeejordan
October 26, 2020
Mr. McQuestion is extremely helpful and will go out of his way to assist anyone. I would highly recommend going to him for any assistance. his way to assist anyone. I would highly recommend going to him for any assistance. More
by Maddie Fry
Employees Worked With
October 24, 2020
Had a great experience with Basil Resale, Everyone treated me respect and openness from the salesman to the. office. They took care of all the details and my requests. Thanks to everyone at Basil Resa treated me respect and openness from the salesman to the. office. They took care of all the details and my requests. Thanks to everyone at Basil Resale. More
by ryker57498
October 23, 2020
That have always treated me like I was their only customer and bent over backwards to get what ever vehicle I wanted at the price I could agree with. They their service department is next to none. I customer and bent over backwards to get what ever vehicle I wanted at the price I could agree with. They their service department is next to none. I have bought five vehicles from them and recommended them to other people who have also been satisfied More
by mmurphy120
