Basil Resale Sheridan

Awesome dealership We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can’t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys. More

Wonderful! I had a noise in my car when I started up and was concerned about it as I'm leaving town. My vehicle was totally checked out and they were just terri I had a noise in my car when I started up and was concerned about it as I'm leaving town. My vehicle was totally checked out and they were just terrific! Theresa is the best!! More

Quality dealership Your service team is excellent, and on their game. I also like the free oil changes. Your staff are very friendly and knowledgeable. I hope u can cont Your service team is excellent, and on their game. I also like the free oil changes. Your staff are very friendly and knowledgeable. I hope u can continue this great service, and I will be purchasing my next car at Basil. More

Lie about service Bought a ford fiesta liw miles been in the shop twice bought extended warranty and you want me pay 100.00 pay me back my extended warranty then I'm i Bought a ford fiesta liw miles been in the shop twice bought extended warranty and you want me pay 100.00 pay me back my extended warranty then I'm in contact bbb on the issue also ithers never again will i recommend or buy from you again More

Location gives Basil a bad rap. Was my very first experience ever buying a newer vehicle. I know many people who have dealt with the Basil family of dealerships so I guess I got my h Was my very first experience ever buying a newer vehicle. I know many people who have dealt with the Basil family of dealerships so I guess I got my hopes up with the resale location. They had the car I was looking for and was able to take it on a test drive. Fell in love with the Buick and decided to purchase. When I asked the salesman about the “humming” he simply stated that it was normal for the type of tires that were on the car. (Sporty short side wall). My only complaint ever about the vehicle was the annoying humming from the low pro tires. Come to find out, it had ZERO to do with the tires. With their “multi point inspection” claim and taking it there for an inspection, they never looked at the rear bearings for either procedure. Luckily I purchased the extended warranty prior to the bearings finally going. Knowing I purchased the vehicle there and noticing their own “over sight”, the vehicle was repaired. More

Best Tech! We are never disappointed with the dilligent work our technician does. He cares about his work and it shows. We are so thankful to have him to turn to We are never disappointed with the dilligent work our technician does. He cares about his work and it shows. We are so thankful to have him to turn to for all our cars. More

Sandy I have NEVER has such good care taken care of us. He is truly outstanding for making sure everything was great!!! Please go and see him, you won't b I have NEVER has such good care taken care of us. He is truly outstanding for making sure everything was great!!! Please go and see him, you won't be disappointed!! More

Awesome!! Great quality service! Awesome customer service and reliable work on my vehicle! Trustworthy service department who is honest and upfront with everyth Great quality service! Awesome customer service and reliable work on my vehicle! Trustworthy service department who is honest and upfront with everything. They help with all my questions and make me feel comfortable when I am there. More

Longest Oil Change In History My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable! More

Long Wait Too long of a wait to get an estimate of what was wrong with my 2004 Pontiac - over 2 hours. I was in for repairs. I had an appointment and was the fi Too long of a wait to get an estimate of what was wrong with my 2004 Pontiac - over 2 hours. I was in for repairs. I had an appointment and was the first person there Friday, November1st at 7:30 arrive at 7:15. More