Basil Resale Sheridan

Location gives Basil a bad rap. Was my very first experience ever buying a newer vehicle. I know many people who have dealt with the Basil family of dealerships so I guess I got my h Was my very first experience ever buying a newer vehicle. I know many people who have dealt with the Basil family of dealerships so I guess I got my hopes up with the resale location. They had the car I was looking for and was able to take it on a test drive. Fell in love with the Buick and decided to purchase. When I asked the salesman about the “humming” he simply stated that it was normal for the type of tires that were on the car. (Sporty short side wall). My only complaint ever about the vehicle was the annoying humming from the low pro tires. Come to find out, it had ZERO to do with the tires. With their “multi point inspection” claim and taking it there for an inspection, they never looked at the rear bearings for either procedure. Luckily I purchased the extended warranty prior to the bearings finally going. Knowing I purchased the vehicle there and noticing their own “over sight”, the vehicle was repaired. More

Best Tech! We are never disappointed with the dilligent work our technician does. He cares about his work and it shows. We are so thankful to have him to turn to We are never disappointed with the dilligent work our technician does. He cares about his work and it shows. We are so thankful to have him to turn to for all our cars. More

Sandy I have NEVER has such good care taken care of us. He is truly outstanding for making sure everything was great!!! Please go and see him, you won't b I have NEVER has such good care taken care of us. He is truly outstanding for making sure everything was great!!! Please go and see him, you won't be disappointed!! More

Awesome!! Great quality service! Awesome customer service and reliable work on my vehicle! Trustworthy service department who is honest and upfront with everyth Great quality service! Awesome customer service and reliable work on my vehicle! Trustworthy service department who is honest and upfront with everything. They help with all my questions and make me feel comfortable when I am there. More

Longest Oil Change In History My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable! More

Long Wait Too long of a wait to get an estimate of what was wrong with my 2004 Pontiac - over 2 hours. I was in for repairs. I had an appointment and was the fi Too long of a wait to get an estimate of what was wrong with my 2004 Pontiac - over 2 hours. I was in for repairs. I had an appointment and was the first person there Friday, November1st at 7:30 arrive at 7:15. More

oil change, tire rotation, check pressure in tire, brakes gr they found that my rotors were bad, they replaced the rotors and pads at no cost since they were just done in April, oil was changed. But they did no they found that my rotors were bad, they replaced the rotors and pads at no cost since they were just done in April, oil was changed. But they did not check the pressure in my tires like i asked, they should have all been 30 psi, but when i checked some were 27 psi and some were 28 psi so i know they did not chck that. More

Best technician! I was so pleased with my visit to basil resale on Sheridan Dr. The technician was curtious, efficient and extremely informative. I trust him implicitl I was so pleased with my visit to basil resale on Sheridan Dr. The technician was curtious, efficient and extremely informative. I trust him implicitly. More

All about the money!!! Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some f Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some finance problems I was treated like unfair. More

Great! They are so efficient and so helpful and really nice! The only problem I have is that I have to go to another dealer for problem to be fixed They are so efficient and so helpful and really nice! The only problem I have is that I have to go to another dealer for problem to be fixed More