
Basil Resale Sheridan
Williamsville, NY
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oil change, tire rotation, check pressure in tire, brakes gr they found that my rotors were bad, they replaced the rotors and pads at no cost since they were just done in April, oil was changed. But they did no they found that my rotors were bad, they replaced the rotors and pads at no cost since they were just done in April, oil was changed. But they did not check the pressure in my tires like i asked, they should have all been 30 psi, but when i checked some were 27 psi and some were 28 psi so i know they did not chck that. More
Best technician! I was so pleased with my visit to basil resale on Sheridan Dr. The technician was curtious, efficient and extremely informative. I trust him implicitl I was so pleased with my visit to basil resale on Sheridan Dr. The technician was curtious, efficient and extremely informative. I trust him implicitly. More
All about the money!!! Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some f Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some finance problems I was treated like unfair. More
Great! They are so efficient and so helpful and really nice! The only problem I have is that I have to go to another dealer for problem to be fixed They are so efficient and so helpful and really nice! The only problem I have is that I have to go to another dealer for problem to be fixed More
Registration We had difficulty in recieveing the title for the vehicle. The registration was corrected after over a month of waiting. We thank the dealership for We had difficulty in recieveing the title for the vehicle. The registration was corrected after over a month of waiting. We thank the dealership for providing a dealer plate so we could drive our newly purchased car. Thanks go to Dave and Ray who helped to get things straightened out. Thanks, Eric R. Nilson More
Ray is the man. We went in to get a instant cash offer. They happen to have a Dodge Challenger sitting in the showroom floor which was a car I was looking at the past We went in to get a instant cash offer. They happen to have a Dodge Challenger sitting in the showroom floor which was a car I was looking at the past several months. After some light negotiation we came to a trade with my Corvette convertible for a Dodge Challenger SRT. Price was to our liking, Ray made it work and we drove it home the same day. Thanks so much for making this happen. Very professional attitude from Ray and others. More
Delayed service This is the second time I've been at this location for services to my car and the second time the services took an extra long time to complete. An oil This is the second time I've been at this location for services to my car and the second time the services took an extra long time to complete. An oil change and inspection took two hours. The only saving Grace is that the woman gave me my inspection comped for the inconvenience. Also- I purchased the car a year ago and now it already needs new tires. More
Excellent ! I was able to get in quick even without an appointment. They are always nice to me and I appreciate that very much. Thank You. I was able to get in quick even without an appointment. They are always nice to me and I appreciate that very much. Thank You. More

Excellent Service I Highly recommend dealing with Ray Baller, He got me in a New Car and off the lot the same day and in no time. I Highly recommend dealing with Ray Baller, He got me in a New Car and off the lot the same day and in no time. More
Lemon truck I bought I bought a ram 1500 from this dealer after one month I started to have transmission and computer promblems I brought it to the shop more then ten t I bought a ram 1500 from this dealer after one month I started to have transmission and computer promblems I brought it to the shop more then ten times they told me it was a lemon and the only thing they could do is place it on the auction. So what do I do, I sold it back to them and took a 4000 dollar loss. They said they did not even want the truck and they were not making no money on the deal. They lied they did not place this truck on the auction they put it on there lot and there many a ton of money on me. The bad thing is this truck is not fixed and there going to give this problem to someone elase. Be carful stay away from this truck. It’s a white ram with a rambar and black strip on it. Trust me stay away More