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Basil Resale Sheridan

Williamsville, NY

4.4
267 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 267 reviews

July 12, 2018

Easy deal I found the entire sales staff. To be friendly and helpful. They matched me up with what I wanted with no pressure to buy something they wanted to se More

by Truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in finance
Jul 13, 2018 -

Basil Resale Sheridan responded

We hope you love your new truck! Happy driving!

July 12, 2018

Excellent Dealership I have found this dealership on par with the very best high line dealers. Excellent attention to customer service, professionalism, and follow up. Pa More

by On The Road SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Clark, Todd Hammar
Jul 13, 2018 -

Basil Resale Sheridan responded

Thanks to you! We appreciate your business & your review. Happy driving!

July 12, 2018

Amazing Sandy is the man I got me in a truck that was good for my family agen thank you sandy what a great guy great sales manager!! More

by Bigdaddydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy McQuestion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Basil Resale Sheridan responded

Thanks to you! Happy driving!

July 12, 2018

I definitely recommend this dealership I've purchased cars from two different dealerships before Basil Resale and I swear this is the best dealership I've ever dealt with Ray Baller was ve More

by TAMIKA S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Jul 13, 2018 -

Basil Resale Sheridan responded

We're so happy to hear it! We appreciate your continued support!

July 12, 2018

Great experience Patrick was very friendly and responsive in the process of buying my car. Each employee I encountered was very helpful. I would definitely recommend t More

by mockginger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz
Jul 13, 2018 -

Basil Resale Sheridan responded

Thanks to you! Happy driving!

June 04, 2018

Easy, quick, professional I had never bought a car through a dealership before and Basil made it easy. I got what I was looking for and what I wanted for my car for tradein. I More

by Kcantie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 15, 2018 -

Basil Resale Sheridan responded

Thanks to you! We're so glad to hear it and appreciate your continued support!

June 03, 2018

Forgot to ask for the accident history The whole process was great and I couldn't have asked for better customer service however I failed to ask for accident history because of my excitemen More

by Jaco1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Pawlak
Jun 04, 2018 -

Basil Resale Sheridan responded

Hi there, thank you for your candid review. We appreciate your business & will look into your suggestions. Thank you

May 14, 2018

Do NOT go here What this dealership put me threw is disgusting. If they offer you to "offset" the monthly payment of your car for 12 months and they send a check for More

by sassy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory
Jun 04, 2018 -

Basil Resale Sheridan responded

Hi there, we are looking into what occurred here. Thank you for bringing this to our attention. If you have any further comments please contact us at basilcares@basilresale.com thank you

April 25, 2018

I just bought a 2015 gmc terrain I am very unhappy. They don't call back, won't work with me on anything. And rushed me through my first buy. I got nothing extra for paying cash. A More

by Honneydoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jess Basil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Basil Resale Sheridan responded

Hi there, I apologize about this poor experience. Please contact us at basilcares@basilresale.com Thank you!

April 22, 2018

Sold me a damaged truck Do not go to basil resale I recently bought a truck there and They used every old school sales man tactic from undervalueing my trade to trying to get More

by Randy Heintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Apr 27, 2018 -

Basil Resale Sheridan responded

Hi there, I apologize about this poor experience. Please contact us at basilcares@basilresale.com Thank you!

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