Basil Resale Sheridan
Williamsville, NY
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Easy deal I found the entire sales staff. To be friendly and helpful. They matched me up with what I wanted with no pressure to buy something they wanted to se I found the entire sales staff. To be friendly and helpful. They matched me up with what I wanted with no pressure to buy something they wanted to sell but I didn't want More
Excellent Dealership I have found this dealership on par with the very best high line dealers. Excellent attention to customer service, professionalism, and follow up. Pa I have found this dealership on par with the very best high line dealers. Excellent attention to customer service, professionalism, and follow up. Patrick is one of the Best BDC Managers that I have met, My sales representative, Todd is simply at the top of his game and top of the field. The Managers all took a personal interest and as they are proof of, excellent managers create well run dealerships. If you are looking for a preowned vehicle this should be be your stop, and will more than likely be your last. It takes a lot to impress me, and impress me they did. Great Job! I would highly recommend this dealer. More
Amazing Sandy is the man I got me in a truck that was good for my family agen thank you sandy what a great guy great sales manager!! Sandy is the man I got me in a truck that was good for my family agen thank you sandy what a great guy great sales manager!! More
I definitely recommend this dealership I've purchased cars from two different dealerships before Basil Resale and I swear this is the best dealership I've ever dealt with Ray Baller was ve I've purchased cars from two different dealerships before Basil Resale and I swear this is the best dealership I've ever dealt with Ray Baller was very professional very honest and very helpful I definitely will be going back to him for my next car More
Great experience Patrick was very friendly and responsive in the process of buying my car. Each employee I encountered was very helpful. I would definitely recommend t Patrick was very friendly and responsive in the process of buying my car. Each employee I encountered was very helpful. I would definitely recommend this dealer! More
Easy, quick, professional I had never bought a car through a dealership before and Basil made it easy. I got what I was looking for and what I wanted for my car for tradein. I I had never bought a car through a dealership before and Basil made it easy. I got what I was looking for and what I wanted for my car for tradein. I got a killer price on a 2017 model and Todd was excellent in the process. We weren’t sure I’d be able to take my car home when I went to pick it up but Todd made it happen for me. I will absolutely be going back to Basil in the future! Thank you for giving me such a wonderful first time experience and making everything go off without a hitch! More
Forgot to ask for the accident history The whole process was great and I couldn't have asked for better customer service however I failed to ask for accident history because of my excitemen The whole process was great and I couldn't have asked for better customer service however I failed to ask for accident history because of my excitement actually getting it (probably would have affected my willingness to purchase at the final agreed sales price). I recommend that they openly at least provide accident history or let customer know it was in an accident prior. Other than that Your not going to find a better used sales dealer 200 miles in the area in my opinion. Ask for Peter he'll buy you dinner if your purchase process takes too long lol. More
Do NOT go here What this dealership put me threw is disgusting. If they offer you to "offset" the monthly payment of your car for 12 months and they send a check for What this dealership put me threw is disgusting. If they offer you to "offset" the monthly payment of your car for 12 months and they send a check for the difference between the payment you can't afford and the one you barely can, do NOT take it. The finance company that worked with me said it was not legal. They ended up giving me a full refund of my deposit back after having it 10 says. More
I just bought a 2015 gmc terrain I am very unhappy. They don't call back, won't work with me on anything. And rushed me through my first buy. I got nothing extra for paying cash. A I am very unhappy. They don't call back, won't work with me on anything. And rushed me through my first buy. I got nothing extra for paying cash. And I have to buy new tires right off the bat because they are old tires and worn. More
Sold me a damaged truck Do not go to basil resale I recently bought a truck there and They used every old school sales man tactic from undervalueing my trade to trying to get Do not go to basil resale I recently bought a truck there and They used every old school sales man tactic from undervalueing my trade to trying to get me to sign the wrong paperwork. Also i got home and checked out my truck further to find the truck had been in a accident despite them telling me that the truck was clean. I found parts ziptied back together and others stuck together with dum dum. And i know what your thinking they must not have known accept when i looked the truck over the foglight was out so they said they would fix it they threw a new bulb in it but forgot to mention that it was destoryed. All and all i have assesed the damage and it is gonna cost me roughly 2000.00 in parts and labor to make the truck right very displeased and disapointed. I would not recomend this place. More

