Basswood Chrysler Dodge Jeep Ram
Fort Payne, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Sold me a car with no windshield wipers and no one will return my calls. I’ve talked to Nick, Heather, Courtney, Damien, Sonya, Anne, Belinda, and JJ. Courtney was my salesperson and Damien is the one that return my calls. I’ve talked to Nick, Heather, Courtney, Damien, Sonya, Anne, Belinda, and JJ. Courtney was my salesperson and Damien is the one that came to me AFTER signing paperwork to say my car didn’t have windshield wipers but they’d get it taken care of at no cost to me.I have paperwork saying I’m owed windshield wiper linkage and wipers bc I refused to leave without having it in writing. My gut feeling has been right about them so far. I’m a home health nurse and use my vehicle to see sick disabled patients. We’re having a snowstorm now (the reason I bought the awd on 12/22/23) I can’t use my car to get to those patients now. The wrong part was mailed to me and they are dodging me every way possible instead of fixing the problem. $3,000 extended service warranty that no one can tell me about and $500 over charged to me that I’m waiting for proof of payment to my lien holder. I drove 3 hours to get a 2022 Kia seltos awd to better serve my patients. Now I have a 30k loan with sketchy paperwork and a vehicle I can’t legally drive. More
Worked with us very nice thank u , when over everything . More like family now . We will check with them the next time we are looking for a vehicle. . More like family now . We will check with them the next time we are looking for a vehicle. More
This is the best place to buy a car! ! Heather and Conway are the best they will jump through hoops to help you get a great loan on a new car!!!! I will be recommending them to everyone f ! Heather and Conway are the best they will jump through hoops to help you get a great loan on a new car!!!! I will be recommending them to everyone for years to come!!!! More
They are awesome people to deal with they answer the questions I have they try to sell me what I want instead of what they want to get rid of!! questions I have they try to sell me what I want instead of what they want to get rid of!! More