Brooke, Kevin and Brian are wonderful. This is was so easy, pleasant and straightforward. I certainly would highly recommend Battles. I bought from Battles GMC years ago and loved that car buying experience as well! Had never leased before this transaction and it was all explained clearly and concisely to me. Battles has been been doing the right thing for “Islanders” for years and they continue to do so! Thank you again! See you for service! Kelly Hess
"Getting service on car and leasing a brand new Rogue"
I went in to get service on my car which would have been very expensive. Due to the salesperson and the dealership, I was able to defer my service and lease a brand new Rogue instead. The service dept was extremely helpful as was Kevin the salesperson who showed me the advantages of leasing and allowing me to make a decision based on finances and my needs for a vehicle that would enable me to be continue with my current lifestyle.
Service people are friendly, informed, helpful and explain every thing clearly. My only problem on this visit was thaat there was no dark roast coffee to drink while I waited and no Dunkin Donut. I've been spoiled by finding these on previous visits. Not critical of course, but a nice touch.
Over everything is great at this shop right down to the gentleman who washed the car, when he apologized for making me wait, which had nothing to do with him. I don't know who he is but he made the waiting for everything alright.
Bought a used car from this dealer. Upon picking it up I had been told it would be cleaned and waxed. The ceiling upholstery had some kind of brown crusted substance and the cupholders were sticky. Had initially bought a warranty and cancelled it soon after. I was still waiting for my refund 2 months later when Allstate told me the cancellation paperwork had never been sent in and my warranty was still active. Finance staff was never available to answer a call and only after texting a personal cell number were my needs met. Extremely unsatisfied. I would not recommend this dealer to any one who wants a smooth car-buying experience.