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Baum Chrysler Jeep

Clinton, IL

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19 Reviews

307 East Main Street

Clinton, IL

61727

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Showing 19 reviews

October 24, 2019

Friendly and reliable dealership I was treated with respect and friendly information. Steve is always well informed on the inventory, willing to answer any questions and appreciates t More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wilson, Kathy Sullivan
October 03, 2019

Scott in service is awesome to work with! He is very polite and knowledgeable. we will be back with our jeep when needed! Thank you! More

by Beachmom3
Recommend Dealer
Yes
Employees Worked With
Scott
September 27, 2019

Great Service Took my car in for a recall. Had my tires rotated. Engine light on. They took care of everything. Was happy with my all around experience! Thank you W More

by Kmz1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
September 14, 2019

Good service I was happy with the service. They are very efficient and polite. They don't take along time to dothe service and they explain everything they do. More

by Lamont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Karol Wilson
September 10, 2019

Positive, low pressure, friendly This is our second buy here. We will be coming back. All departments work well together. Came in looking for one vehicle, drove several, ended up with More

by Sdknight5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Taylor, Steve Wilson, Kathy
July 09, 2019

Fabulous service This is our fourth vehicle purchase from Wilson’s and they are absolutely wonderful to deal with. We would highly recommend them and plan to do busin More

by TheOtherNeighbors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil , Karol Wilson
March 19, 2019

Jeep jcw Dealer listens to wants and places you in that vehicle. Excellent service, friendly staff. service department is great too! We used this dealership More

by Jcw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wilson, Cathy
February 27, 2019

Long time customer I have just purchased my 10th vehicle from Steve. I have never had a bad experience. Their service dept is top notch. They know their business and Kat More

by Challenger rt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wilson, Scott, Kathy.
August 07, 2018

Very slow service. I took my Jeep in for an oil change, and to have a slow tire leak checked. It took them nearly two hours. And i May have sat there even longer had I n More

by Suz52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 25, 2019 -

Baum Chrysler Jeep responded

I am very sorry that you had a bad experience with our service department. We try our best, but unfortunately sometimes we do make mistakes, and I apologize for our error. Im not sure how this happened, but I will talk with our service department to identify the problem and see that it doesn't happen again. I hope that you will give us another chance, we appreciate all our customers very much. Thank you, stay safe and warm in the cold temperatures!

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