Baumann Auto Group Chevrolet GMC

I am reviewing my services from the past few months. I took my Buick Enclave to simply get a new battery. Shortly after getting a new battery installed I went to start my vehicle and it would not start. I took my Buick Enclave to simply get a new battery. Shortly after getting a new battery installed I went to start my vehicle and it would not start. I took it back to Baumann and they replaced the engine control module. Baumann had my vehicle for several days and I never received follow-up information on it and had to call in to receive information to find out when it would be done. Then back to Baumann in March when lift gate kept opening on its own and info center and radio were not working. The lift gate switch was replaced ($489.05) and I was told it would cost $1,330 to replace the radio. I am frustrated all of this happened after a simple battery change. I don't know if I will every recommend a Buick vehicle or getting service done at Baumann. I also don't understand why a 2020 vehicle should have so many issues. I hope I was not getting taken for errors done in the Baumann shop. More

Very professional Jason and dan I never felt so at ease . Everything was smooth very knowledgeable I' ll be back. I rate them a strong 10. Everything was smooth very knowledgeable I' ll be back. I rate them a strong 10. More

Wonderful to work with a dealership that cares about customer needs. Definitely would go back customer needs. Definitely would go back More

Excellent experience and Jerry did such a great job for us. We will definitely send people his way in the future. us. We will definitely send people his way in the future. More

Grat experience with the service department. They explained everything in detail and they finished the work when they said it would be done. They explained everything in detail and they finished the work when they said it would be done. More

My 3 Star rating was due to the fact that I haven’t heard from the dealership. So I can not necessarily give them a bad a good rating as I have not had the chance to deal with them. I filled out the availabi from the dealership. So I can not necessarily give them a bad a good rating as I have not had the chance to deal with them. I filled out the availability form but was never contacted by them one way or the other. As with most things these days, business are short staffed and it might have just been an oversight. So that is why I am writing this review because a simple yes or no or just a star rating would not be fair to them. More

They were very polite and thorough great place to do business! Very accommodating and great price business! Very accommodating and great price More