Baxter Ford Omaha

I have seen a lot on the new F150's recently. And as I am not in the market now, I will be before the calender year is over. So I had some time a few weeks back to check them out. Ads are one thing, I l I am not in the market now, I will be before the calender year is over. So I had some time a few weeks back to check them out. Ads are one thing, I like to see the real thing. I asked around work and was recommended to Baxter Ford. When I hit the lot I was greeted by a Salesman named Brian Walsh. I figured if I told him I was just doing research for a future purchase I would get the brush-off. Didn't happen, to my surprise. I told him my situation and the info that I had on the trucks I was looking at. He showed me additional features that I was not aware off from prior research. As well as expanding on some of the information that I thought I currently knew. Very pleasant and patient. I will be returning to Baxter later this year when it's time to trade in. I will be asking to deal with the same salesman. More

I have taken my car to Baxter Ford 3 times to get the oil changed. Each time I'm told my brakes and rotors need to be replaced and I'm pressured into getting them replaced immediately. After each time I have changed. Each time I'm told my brakes and rotors need to be replaced and I'm pressured into getting them replaced immediately. After each time I have actually made the drive to a friends home to check this concern that Baxter claims and this is not the case. This past experience at Baxter I was getting my oil changed, for the last time, and again they told me I needed to have someone come and pick me up because my brakes were gone and it was dangerous to drive my car home. After being pressured into getting my brakes fixed and denying this, all of the sudden my rotors were bad again. After denying they fix my brakes and rotors my tires became a safety concern then. Still refusing to have them fix these issues I took my car back to my dad who is technician and also used to work for a Ford dealership years ago. I took it back to him because how the employees of Baxter were treating me as if I was crazy for driving my car. Once again, my brakes and rotors were fine and not a concern. After talking to my dad about the experience he called up one of his old co-workers who still works for a Ford dealership and had him come out to check it out. The Ford technician didn't see any problems with my brakes, rotors, or tires. He then informed me that he wasn't surprised with what I was stating and that he has heard it before. He has 5 clients from Omaha who have the same experience with Baxter and they will drive their personal cars and trucks over 150 miles to him so he can fix what "really" needs to be fixed. More

I purchased a Used Chevy Trailblazer from Baxter Ford a few months ago and was very happy with our sales person Tasha Frye. However, a couple of months later I had a serious electrical problem with the ca few months ago and was very happy with our sales person Tasha Frye. However, a couple of months later I had a serious electrical problem with the car that cost nearly $600 to fix. The mechanic who worked on my vehicle(not at the dealership) said that it was a problem that had to have been present for several months to cause the damage that it did, making me wonder if the dealership knew about the problem when the vehicle was inspected. What compounds the my frustration is that I had originally purchased an extended warranty for this vehicle that would have taken care of the repair of this problem, but the finance department opted to take the warranty out of the deal to get me a better deal from the bank. When I first emailed the dealership about this problem they didn't answer me. When I went in a couple of weeks later they simply told me they wouldn't do anything about it. Very dissatisfied!!! More

I called earlier in the day to ask about a used vehicle I had seen on Baxter Ford's website. Chad was very willing to help me find a new vehicle but wanted to make sure the one I was referencing was still a had seen on Baxter Ford's website. Chad was very willing to help me find a new vehicle but wanted to make sure the one I was referencing was still available before we got too far into the process. I really appreciated the fact that he took the extra time to make sure that our conversation maintained its relevance. While the car I had been interested in was no longer available Chad was able to help me find another vehicle that I could afford and that would best suit my needs. Everyone who helped me throughout the process (Yay Finance Team!) was great and I highly reccommend Baxter to anyone looking for a new or used vehicle. More

Sam was very awesome at helping my husband and I with the truck we wanted to buy. I recommend Sam he really cares about the customer. He will listen to any concerns that you have. truck we wanted to buy. I recommend Sam he really cares about the customer. He will listen to any concerns that you have. More

I recently bought a F150 from Baxter. The were very professional and I felt like I good the best possible deal around. Jayana Timm was outstanding in helping me getting my truck equipt to what I wante professional and I felt like I good the best possible deal around. Jayana Timm was outstanding in helping me getting my truck equipt to what I wanted. She took control after another person had left the dealership and worker extremely hard for me. I would recommend this dealership to anyone looking for a vehicle and wanting to feel like you are first class. More

My family just bought our forth car from Baxter. We have never had a bad experience -exactly the opposite. Every experience at Baxter has been amazing. Sales Manager, Donnie Rosenthal was so nice. He work never had a bad experience -exactly the opposite. Every experience at Baxter has been amazing. Sales Manager, Donnie Rosenthal was so nice. He worked hard and quickly to find a replacement for my daughter's totalled car and found one that she absolutely loves at a great price! Our Sales Consultant, Tim Sallach wasn't pushy, just helpful and friendly. Everyone was great, we really liked Sergio Rangel in Finance as well. My whole family would highly recommend Baxter Ford for it's professionalism, friendliness, and eagerness to find what we wanted. They've managed to get that done every time so far! Thanks Baxter! Patty Hill More

We came to Baxter ford to purchase a 2013 ford explorer and we were very satisfied with our experienced. A few months later we decided to purchased a 2013 ford fusion, at first everything was going great, and we were very satisfied with our experienced. A few months later we decided to purchased a 2013 ford fusion, at first everything was going great, however, somewhere someone dropped the ball and our deal went from great to disaster. My wife start making phone calls and not getting any response. Finally she got a hold of Carmen Jensen. Carmen was able to help us complete the transaction we had with the 2013 ford fusion. In behalf of my wife, I would like to the take the opportunity to say thank you to Carmen and we all appreciate all the efforts she put in to make this deal a happy ending. A manager like Carmen should be recognized and rewarded. We will continue to purchase a ford product from baxter ford as long as they have a manager like Carmen that will go above and beyond to assist their customer's. Again, thanks Carmen. Val and Deb More