Baxter Ford Omaha

My husband and I had a great experience. Our Salesman was Clint Paulson and he was very personable and helpful. He was not pushy and answered all our questions. My husband and I bought 2 vehicles at the same Clint Paulson and he was very personable and helpful. He was not pushy and answered all our questions. My husband and I bought 2 vehicles at the same time and the negotiations process was pleasant.(didnt know that was possible)Carmen Jensen took very good care of us and made sure we were completely satisfied with the conditions of our vehicles before we left the lot. We highly recommend Baxter Ford and every single person we dealt with was genuinely friendly. Best experience we have had in regards to buying a vehicle. More

Ambrose Lurks “made the deal” happen. Ambrose embodies what other car salesman should be, which is to not to be overly pushy or arrogant but rather help make the deal for the customer that suits them best what other car salesman should be, which is to not to be overly pushy or arrogant but rather help make the deal for the customer that suits them best. He was quite funny, humble, knowledgeable, friendly and unique to say the least. My family has worked with him on several occasions and will retain our business in the future. Two months ago when my father purchased a ford escape Ambrose was in the running to win a 55’ flat screen. When I bought my ford escape last week I inquired and discovered he had not, I feel he is more than deserving to be considered and honored one for the time and hard work he put in just for my father and I alone. The other employee who my father and I worked with was the finance manager, Nemat Azizi. Nemat was wonderful to work with, made the process easy and took care of what needed to be done in a timely manner. My dad and I car shop on average more than typical buyer and all I can say is when you meet the right salesman you just know you’re going to be driving home in “new car smell”. Thank you Ambrose and Nemat for your hard work and friendliness. Jenny Bartholomew More

Vivian was a tremendous help to my wife and I as we worked through the process of buying a Ford Explorer. She was very professional and friendly. Even though we didn't end up purchasing a vehicle from worked through the process of buying a Ford Explorer. She was very professional and friendly. Even though we didn't end up purchasing a vehicle from Baxter, our experience was very positive. Thank you Vivian! Dave and Theresa Banark More

We had an great experience with Baxter and each employee we met with was wonderful to work with. I will definitely recommend Baxter Ford to our friends. we met with was wonderful to work with. I will definitely recommend Baxter Ford to our friends. More

I recently visited Baxter Ford to purchase a 2011 Chrysler Town and Country. (I had previously done my shopping from their website, which allowed me to really narrow down what I wanted prior to visi Chrysler Town and Country. (I had previously done my shopping from their website, which allowed me to really narrow down what I wanted prior to visiting their lot). I was expecting your typical 'car salesman pitch' and pressured atmosphere that car dealerships are known for. I was pleasantly surprised to work with a salesman (Justin M) who was laid back, and allowed me to decide what "I" wanted based upon my needs, and not on his need for a sale. The process was smooth and painless and I left that evening driving away in what I wanted, and at a fair price. However- it was after the sale where I decided that Baxter really raised the bar on customer service above the rest! I had some after market additions as well as a couple minor glitches with my vehicle that I need worked out. Jayana far exceeded my expectations!! She was easy to work with, had a great personality at all times, and truly went above and beyond to help me with everything I needed. From start to finish she made sure I was taken care of and that I was happy with my purchase. Anyone can put on a 'game face' to make a sale, but to continue to provide exceptional customer service AFTER the sale is remarkable! She went the extra 150% to assist me far beyond what was in her normal job duties. For her level of customer service alone, I will be referring friends and family to baxter as well continuing as a customer for all my needs. Thank you for making car buying pleasant and simple! More

I wanted to get my husband an anniversary gift that he wouldn't buy himself. I thought an "add on" to his truck might be nice. Jayana Timm helped me with options and we decided on a remote start kit. W wouldn't buy himself. I thought an "add on" to his truck might be nice. Jayana Timm helped me with options and we decided on a remote start kit. Who knew there were so many choices in remote start kits? Jayana explained them all to me understanding what I was looking for in both options and cost. She was able to get me in the next day AND provided a loaner vehicle to get to/from work. Most importantly - my husband LOVES it! While the truck was there, it was a good opportunity to get the tires rotated and a pesky noise investigated. Aaron Pigula was incredibly friendly and didn't make fun of me when I explained the noise in silly girl terms. My explaination was something like "when I am driving it makes like a rotating sound that I think may, probably, could be from like the tires....". Bless his heart. Aaron and the service team found my problem and even better - it was covered under warranty. Thank you SO much to the team for making this trip so easy!! More

Needed some after market service and Jayana was very helpful in getting us in in an acceptible amount of time. She went the extra mile to get the vehilce done before it was told it would be ready. helpful in getting us in in an acceptible amount of time. She went the extra mile to get the vehilce done before it was told it would be ready. More