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Baxter Ford Omaha
Elkhorn, NE
201 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 201 reviews
September 27, 2016
Great experience Jace Catlett took care of me very well it was quick and easy i hope his boss sees this because he is a grade a salesmen i would highly recommend him t Jace Catlett took care of me very well it was quick and easy i hope his boss sees this because he is a grade a salesmen i would highly recommend him to anyone looking for a new car More
by Caseyj
Employees Worked With
Jace catlett
September 23, 2016
Where's my Excursion? Took my truck in to Baxter six weeks ago for a coolant leak. Long story short, engine needs replaced. No problem, have warranty. Over the next four Took my truck in to Baxter six weeks ago for a coolant leak. Long story short, engine needs replaced. No problem, have warranty. Over the next four weeks they played phone tag with a less than enthusiastic warranty rep. Finally, it's signed off on and the new engine ordered. It's to go in when it arrives. Nine days ago I was told it'd be in tomorrow after the tech finished installing some catalytic converters on another person's car. That it's all ready to be installed. Seven days ago it hadn't been started yet. Four days ago it hadn't been started yet but they're shooting to get it back to me the end of the week. Called today, guess what? Hadn't been started yet but just as soon as the tech gets finished installing a different engine in a different truck, they'd get to mine. Because it's all ready to go and all and it's only a two day job. Probably get it to me by the end of next week. So that'll be seven weeks. For a few weeks I've been hearing your truck is next. It's only a two day job. It's all ready to be installed. Exactly which two days should I be looking for to have the work done on? How many vehicles will be put ahead of mine while I continue to wait? My comment today was have these other vehicles also been waiting for six weeks? Well no, but there were difficulties getting approval. I understand that. But approval was granted two weeks ago. The engine has been there a long time now. I've now out waited both a reasonable and unreasonable time frame and keep hearing next week. Don't continue to thank me for my patience and tell me next week, it's up next, and slap yet another vehicle ahead of mine, again. Effect the repair so I can be done with your business. More
by X
Employees Worked With
service department
September 08, 2016
Amaming Deal, Great Saleman and Managers I had came into the store looking for a Ford Truck and because of the way I was treated, the deal that I received and the team I worked with I walked I had came into the store looking for a Ford Truck and because of the way I was treated, the deal that I received and the team I worked with I walked out with a new Ford F-150 Truck. I haven't ever in all my time buying a vehicle (6 total) felt more at ease, not pressured and felt like I actually walked away with a great deal. I would love to buy my next truck at the Baxter Ford on West Dodge. Ask for Jeff Losse or Ambrose, they will let you feel right at home. More
by TroyFireman89
Employees Worked With
Jeff Losse and Ambrose
April 26, 2016
Great cars, great people, great experience! We just purchased a 2016 Mustang from Ambrose. We was very good to work with and helped us it a awesome deal. Thank you Baxter's Ford West! We just purchased a 2016 Mustang from Ambrose. We was very good to work with and helped us it a awesome deal. Thank you Baxter's Ford West! More
by Rose1057
Employees Worked With
Ambrose
December 04, 2015
Excellent service My car has been in and out of the service department since late July. I started with a recall then other issues were discovered. It has taken a ling t My car has been in and out of the service department since late July. I started with a recall then other issues were discovered. It has taken a ling time to get the appropriate part. Through this process Roy has been very helpful and, for me, the most important thing was his honesty. Rather than make excuses he told me he didn't understand why it took so long to get the part. I appreciated this. I have dealt with others in the past who would beat around the bush rather than admit they did not know More
by MikeD
Employees Worked With
Roy Paden
December 02, 2015
He turned be back into a Baxter customer Montana was wonderful. He made this experience painless. He kept me informed of everything every step of the process. I am happy with my car. Previous Montana was wonderful. He made this experience painless. He kept me informed of everything every step of the process. I am happy with my car. Previously, I had a very negative experience with a different Baxter dealership and was leary about ever going to any Baxter dealership. But, my mom said give it another try and so I went to the Baxter Ford on 185th & California instead of the dealership closest to me. Hesitantly, I went and was greeted by this nice young man that was not overbearing and not pushy. He asked me what type of car I was interested in and what price point I wanted to stay in and he found a wonderful car for me and my grandbabies. It was a used car so there were a couple of things that needed to be tended to and Montana made sure that it happened. I received a great loaner car while mine was being worked on and they even drove it to my house and switched with the loaner when my care was finished. Now, that's service especially since I live quite a ways away. Montana went out of his way to make sure everything was fine with the car and that I was happy with my purchase. If you go to Baxter Ford on 185th and California, please ask for Montana and you will have a great buying experience. He won't be satisfied until you are satisfied. Happy Holidays!! More
by kar4mygrandkidz
Employees Worked With
Montana Gable
October 29, 2015
great customer service I've been looking for a car for awhile now and went into Baxter Ford. Im a very suspicious person and i dont like dealing with salesman. But i have t I've been looking for a car for awhile now and went into Baxter Ford. Im a very suspicious person and i dont like dealing with salesman. But i have to say the salesman that walked up to me was courteous, respectful and very informative. I want to thank the guy Montana Gable for changing the way i feel about sales people. He was awesome. Thanks Montana! More
by me Liky baxter
Employees Worked With
montana gable
October 21, 2015
Purchase of new car and truck from Dana Livingston Dana Livingston was an absolute joy to work with in purchasing my new 2013 Ford Fusion and my husband's 2009 Ford F-150. He is very knowledgable abou Dana Livingston was an absolute joy to work with in purchasing my new 2013 Ford Fusion and my husband's 2009 Ford F-150. He is very knowledgable about cars/trucks and We appreciated his personable approach to us regarding what we wanted, could afford and so on! Would recommend Dana Livingston to anyone/everyone who is looking to purchase a new vehicle. More
by brieann1
Employees Worked With
Dana Livingston
October 21, 2015
Wonderful Dana Livingston was a wonderful help when we came looking for a car. We had been looking for a while and wasn't sure when we would get a new car. He Dana Livingston was a wonderful help when we came looking for a car. We had been looking for a while and wasn't sure when we would get a new car. He listened to what we needed and showed us the perfect car. We were made an offer that was perfect for us. We am happy in our car! Thank you so much! More
by David85
Employees Worked With
Dana Livingston
October 21, 2015
Dana Livingston; Sales Excellent knowledge of vehicles and also what the customer wants; i love my 2003 Expedition! It's awesome purchasing a vehicle from someone you trust Excellent knowledge of vehicles and also what the customer wants; i love my 2003 Expedition! It's awesome purchasing a vehicle from someone you trust. More
by dolores
Employees Worked With
Dana D. Livingston
