Baxter Subaru

We test drove other SUVs and visited 2 other dealers, before going to Subuaru by West Roads Mall. Scott Grant greeted us promptly, took us for a test drive, pointed out all features since we were not before going to Subuaru by West Roads Mall. Scott Grant greeted us promptly, took us for a test drive, pointed out all features since we were not familiar with Subaru. The Forester drove well, is solid and has wonderful maneuverability. The interior room is spacious, even though DH is a big & tall guy. We immediately felt the difference between this and others we tested. Financing was super-quick. Price was agreed upon, trade-in for the Honda Civic was very fair and we took home our new Forester the same night. Brought it back in two days for the warranty clear coat, sound protection, splash guards and cargo liner. Want to add that Josh in Finance was very organized and lightening fast. Didn't encounter any of the nonsense you find at other dealers. Painless, fast, professional. If the Subaru serves us well, we plan on keeping it a long time. I actually kind of look forward to winter now because of the AWD! More

This was my first car purchase and I am very happy with how it went. I had to kind of rush things before the 0% financing was over, but Mike and Brandon really helped get the deal done and found ways for m how it went. I had to kind of rush things before the 0% financing was over, but Mike and Brandon really helped get the deal done and found ways for me to better make my payments. For sure, I will contact this dealership again when I am ready for another car in years to come. More

I originally e-mailed this dealership to inquire about one vehicle and a member discount program I was going to take advantage of. I spoke to the Internet Sales Manager, Mike, who spent a fair amount of t one vehicle and a member discount program I was going to take advantage of. I spoke to the Internet Sales Manager, Mike, who spent a fair amount of time explaining the details of the program to me. He took his time and was very thorough. He then provided me with Chad's info (the sales person) to arrange a test drive the following day. Chad gave us the opportunity to drive several different vehicles and explained the benefits of each vehicle. He further helped us determine which vehicle would best meet our needs and we ended up with a completely different vehicle than what we thought we wanted (and it was less expensive too)! There was no hard sell and no pressure. This was the easiest, most pleasant car buying process I have ever been through and we couldn't be happier with our new Legacy! More

Stan Olsen performed a tune up and fluid change on my 2003 Subaru and did a superb job! They changed all fluids in the car including the front and rear differentials, brake flush, antifreeze flush, and 2003 Subaru and did a superb job! They changed all fluids in the car including the front and rear differentials, brake flush, antifreeze flush, and power steering flush. They put six new spark plugs in and also performed a fuel induction clean. Everyone in service was friendly and willing to answer all my questions. Mr. Jinnings was very patient with me and even allowed me to talk to the technician regarding a couple of issues. I highly recommend this dealership and service department. Richard Lebsack More

I had a great experience at Stan Olsen purchasing my new Subaru Outback. I looked along time at different vehicles and once I found the Outback, I knew that was the model for me. The Stan Olsen internet sal Subaru Outback. I looked along time at different vehicles and once I found the Outback, I knew that was the model for me. The Stan Olsen internet sales team went above and beyond to help me get the vehicle I wanted!! I would recommend working with this group to anyone! More

we purchased a brand new ubaru tribeca in Dec 2010 and were very plased with the car and th people. However in March 2011 a crack appreared in the wind shield overnight. No crack was seen when the car were very plased with the car and th people. However in March 2011 a crack appreared in the wind shield overnight. No crack was seen when the car was put in the garage but whn wecame to the car th next day a crack had appeared. We took the car back and were introduced to the service manager who jammed his pen tip into the crack and said - yep its a stone chip andnot covered by the warrenty. After serveral calls and mails to the dealer may of which were not returned the we sent to the issue to the BBB who contacted the dealer on our behalf. Surprise surprise they just shruggged off the complaint. in the mean time we took the car to a dealer in Lake Manawa for an oil change and casually mentioned Stan Olsens lack of interest or concern. within 2 weeks the windshieldwas repaired - UNDER WARRENTY. The moral of this story - if you want a Subaru go to Lake Maawa where the dealer cares about you. Stan Olsen will take your money and then whn youneed them they will turn a deaf ear. Hey- we have your 40k dont bother us any more. More

I called Stan Olsen Subaru in December 2010 to order a 2011 Subaru Outback since I was moving to the Omaha area. I was put in touch with the internet sales department where I spoke with a sales manager b 2011 Subaru Outback since I was moving to the Omaha area. I was put in touch with the internet sales department where I spoke with a sales manager by the name of Chad Graham. This guy was very patient and helpful from the start. I immediately expect car dealers to try to make as much money on a sale as they can, however Chad gave me the lowest price on a new Subaru without any negotiating. I did the research and found that this was the lowest price I could find anywhere near Nebraska or California where I would soon depart. The dealership in Sacramento claimed they couldn't even figure out how Chad could get the price that he came up with. He was completely honest and made the process easy. We did everything on the phone and I ordered a Subaru from the factory. On top of all this, the vehicle arrived early and I was behind the wheel before the projection for the vehicle delivery date. He also worked with finance to get me the lowest interest rate at the time which was 2.9% for 72 months. I am very happy with how Chad and the entire Stan Olsen crew were so helpful and honest. On the day of delivery I was in and out of the dealership in only 90 minutes! Chad offered to go through the vehicle features and toys with me, but I was in a hurry and insisted on leaving. He offered assistance at any time and even gave me a few suggestions for good restauraunts in the area. The Stan Olsen Subaru team is awesome. I would reccomend them to anyone. Even after the sale, I'm treated with respect and courtesy. Not to mention you get a loaner car during any major maintenance. Overall, excellent experience! More

Tammy was very professional and smart. GREAT to work with and very helpful! The quality of care that I received from Tammy was truly second to none. She knows he stuff and did not make me feel uncomfo with and very helpful! The quality of care that I received from Tammy was truly second to none. She knows he stuff and did not make me feel uncomfortable or pressure me at all. She went above and beyond to make my experience a memorable one. More