Bay Cars

Good experience and my second new Sonata in 3 years. The staff was very friendly and not pushy or high pressure. Mr. Gainer, the owner was frequently in the showroom during my visit talking with custome The staff was very friendly and not pushy or high pressure. Mr. Gainer, the owner was frequently in the showroom during my visit talking with customers. More

Bay Hyundai This was an excellent experience. Our salesperson was top notch. I would highly recommend Omar and the Bay Hyunday dealership. It was worth the two This was an excellent experience. Our salesperson was top notch. I would highly recommend Omar and the Bay Hyunday dealership. It was worth the two hour drive! More

Excellent Great experience. I walked out with the exact car I wanted and exactly the price I was looking for. I highly recommend the dealership and Jeff Shirley Great experience. I walked out with the exact car I wanted and exactly the price I was looking for. I highly recommend the dealership and Jeff Shirley as your sales person go to. More

Fantastic! I had a great experience! Deal was made quickly and efficiently! My family has used this dealer for years and I will continue to do the same! I had a great experience! Deal was made quickly and efficiently! My family has used this dealer for years and I will continue to do the same! More

Effortless Working with Tess is easy and pleasant experience. She is very helpful and concerned about what we need. Will go to her for future cars. Working with Tess is easy and pleasant experience. She is very helpful and concerned about what we need. Will go to her for future cars. More

Happy with our Hyundai Elantra Our salesman Scott Jones was very patient with us. I think we test drove 4 or 5 cars that day. My son ended up with a hyundai elantra. He couldn't Our salesman Scott Jones was very patient with us. I think we test drove 4 or 5 cars that day. My son ended up with a hyundai elantra. He couldn't be happier with his choice. I enjoy driving it as well. More

great It felt like family to be there everyone worked well together and as a team. I would definitely recommend this dealership to friends and family. It felt like family to be there everyone worked well together and as a team. I would definitely recommend this dealership to friends and family. More

Outstanding!!!!!!!!! This is my 3rd Hyundai purchased/leased from Bay Hyundai in 3 years. Chris Witt, our salesman is very informed, informative, responsive, and friendly This is my 3rd Hyundai purchased/leased from Bay Hyundai in 3 years. Chris Witt, our salesman is very informed, informative, responsive, and friendly. Best of all, he is not pushy. He seems to be there to help us obtain a vehicle that meets our needs, and looks for alternatives to save us money! Far and away, the best car salesman I have ever worked with. More

Astounded ! After sending the dealer an email letting them know exactly what I was interested in (A special order from the factory). I took a blank check and my 2 After sending the dealer an email letting them know exactly what I was interested in (A special order from the factory). I took a blank check and my 2006 Commander 4x4 in to trade up for a new 2 door Willy's Wheeler ordered to my specifications. When I got there, before I ever got to the front door, the salesman lied to me about not being able to get a replacement part for a broken door handle bezel on my Commander (the only thing wrong with my vehicle) and said that the entire inner door panel had to be replaced at a cost of over $400.00. He didn't know that I already researched the item and found the replacement kit on amazon for $39.00 screws included. Then he proceeded to push a 4 door Jeep Wrangler on me (that was over priced by $4000) and said he could convert it to a Willy's by simply installing a different set of tires. I am a Jeep finatic and know there is a lot more to the Willy's than bigger tires. He then tried to rip me off by telling me that my Commander was only worth $5000 when I had already looked up the KBB trade in value on line. It's worth $8,049-$10,350. The lies and over pricing are to be expected from dealers BUT THE BIGGEST SUPRISE was that he didn't even offer to order what I came in there for. It told him that I couldn't afford it (which I could) and left the dealership extreemely disappointed in their customer service and morals. I went home and sent an email to the business owner and will not ever again offer my business to Bay Dodge! I would not recommend this dealership to anyone. STAY AWAY FROM BAY !!! Make the drive to Pensacola ! More

Steer clear of this shady dealership! Stay away from this shady dealership! I purchased a car here about a month ago and have yet to receive any official paperwork. Ive called numerous tim Stay away from this shady dealership! I purchased a car here about a month ago and have yet to receive any official paperwork. Ive called numerous times and "no one is available" or "they are all in a meeting" is the generic response I get. The operator is rude and unhelpful. I've contacted my salesman on his person cell and he always promises I will receive it right away but I still have not. I've had trouble getting insurance due to no lien holder address, and now my temp tag has expired and they haven't submitted any paperwork for me to obtain my official tag. Also, I have yet to receive my second key and floor mats as promised. As someone who purchases vehicles often, I can easily say this is the most unprofessional dealership I've done business with. Do yourself a favor and buy somewhere else! More