
Bayird Dodge Chrysler Jeep Ram of Paragould
Paragould, AR
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Dropped my truck off Monday night for an appointment on Tuesday. Called the service center in Thursday to get an update, I believe Kyle is who I spoke with who was supposed to find out and call me back. Ne Tuesday. Called the service center in Thursday to get an update, I believe Kyle is who I spoke with who was supposed to find out and call me back. Never heard from him. After calling several times the next day, Friday, I finally got through to someone and was told my truck had been sitting there the whole time and hasn't been touched. I was without a vehicle for 4 days and no one bothered to call and let me know that it was just sitting, I could have picked it up tuesday afternoon. Communication is lacking and one person in service can't help in-person customers and answer the phone while checking on vehicle status. More
Disappointed-Poor Communication Skills I had an appointment for an oil change at 1:15 on Tuesday. I arrived at 1:10 waited for 20 minutes for someone to show up at the service desk. They ch I had an appointment for an oil change at 1:15 on Tuesday. I arrived at 1:10 waited for 20 minutes for someone to show up at the service desk. They checked in my vehicle and advised it would take about 30 minutes....2 1/2 hours later...yes, 2 1/2 hours later they still hadn't finished the oil change. No one in the service center apologized for the extensive delay nor did they bother to let me know that it was going to be much, much longer than anticipated. Oil change was way to expensive especially with poor customer service. While waiting I did over hear one of the guys in the parts department telling a female customer that her parts and service on her vehicle was going to be $1200. Based on the conversation she was told by someone in the service department that the repair was only $200. Needless to say, she was not very pleased and wanted an explanation as to why one department was telling her one price and another department was giving her a different price that was quite a bit more. More
Quick and friendly service fast and friendly service, everyone was very helpful, everything was handled professionally. would definitely recommend to other friends and family. fast and friendly service, everyone was very helpful, everything was handled professionally. would definitely recommend to other friends and family. Would buy from again when in the market for another vehicle. More
Wonderful fast & friendly service. Highly recommend! Always a smile on the employees faces. Very courteous. Clean environment. Large selection of new & used automobiles. I am a forever customer. Always a smile on the employees faces. Very courteous. Clean environment. Large selection of new & used automobiles. I am a forever customer. More
They were super nice! Helped me figure out what was wrong over the phone. Then once I got the vehicle up there they tried their best to get it fixed as fast as they could. over the phone. Then once I got the vehicle up there they tried their best to get it fixed as fast as they could. More

Great experience! Brent Johnston and Patrick Harrington went above and beyond to get me the deal I needed. I would definitely buy from here again and recommend friends Brent Johnston and Patrick Harrington went above and beyond to get me the deal I needed. I would definitely buy from here again and recommend friends and family. More
Great and timely service Phil is service department is very helpful. He let me know my tires needed rotated so it saved me another trip to take care of it Phil is service department is very helpful. He let me know my tires needed rotated so it saved me another trip to take care of it More
Fast service , very polite and professional. Would buy there again in the future and also would tell my friends and family about my buying experience. there again in the future and also would tell my friends and family about my buying experience. More
I had to have a new fuel pump and I also asked for the filter to be changed by the gas cap since the check engine light had came on during the time it was under warranty and they said that qas all it w filter to be changed by the gas cap since the check engine light had came on during the time it was under warranty and they said that qas all it was and blowed it now fast forward to yesterday I had to have a fuel pump and they said they didn't have the filter but when he ordered it they did have it and I have to come back in on Saturday do do what they should have already done .thanks More