Bayird Dodge Chrysler Jeep Ram of Paragould

the dealership is very clean and the staff makes you feel welcome, buying the new jeep was a very good experience, the salesman was excellent. welcome, buying the new jeep was a very good experience, the salesman was excellent. More

I got my car there at 11:30, I had an appt to #1 have the ignition checked as it had a delay if it would start at all. There had been 3 ignition switches put in the car in the last 3-4 years, kept having t ignition checked as it had a delay if it would start at all. There had been 3 ignition switches put in the car in the last 3-4 years, kept having the same issues. Reason #2 was to have the oil changed. Reason #3 was to have a bump in the front end checked that I would hear occasionally. I waited there for the car to be fixed. I finally was told after 2:00 that my car needed a complete new front end. I asked about the ignition and nobody knew anything about it... I asked for a written estimate and sometime after 3:00 they brought me one. They quoted me $3,566.09+taxes for a new front in and $996.01+taxes for a new ignition switch. I have 55,000 miles on this Chrysler 300. At this point I asked to speak with the General Manager and was told he was not there but a guy named Robert Woodall was. He came out and was nothing but a BULLY. He knew I wasn't happy with the service and threatened if I gave them a bad review the young lady up front, Kelsey Mullins, would definitely lose her job. Kelsey had been nothing but kind and professional. It was the mechanics in the back and Robert Woodall that had been the issues. Robert Woodall told me my car was not fit to leave the parking lot that I would kill somebody or hurt myself. He was pushing me to trade my car for a new one, I DID NOT come there to buy a car (nor would I buy one from them). I kept telling them I was not trading my car with only 55,000 miles on it. I paid for the oil change and left. I took my car to another garage and found out what they told me was wrong with it was a lie. The front end only needed the ends on the tie rods replaced and there wasn't anything wrong with the ignition switch, it was a relay switch. I'm sure the relay switch had been the only problem when they kept changing out the other ignition switches. So for a few hundred dollars my car got fixed. I will never trust Bayird Motors again with my car. I was a single woman and they were trying to take advantage of that. I will be reporting them to the Better Business Bureau!! More

Very easy to deal with Chase Griffin outstanding and not pushy. The deal was super simple. Thanks pushy. The deal was super simple. Thanks More

The customer service and the knowledge of the vehicle was outstanding. Our salesman was very considerate of our time and made our experience a great one! outstanding. Our salesman was very considerate of our time and made our experience a great one! More

Great staff, were very informative on the servicing of my vehicle and did the work in a relatively timely manner. vehicle and did the work in a relatively timely manner. More

Had exactly what we were looking for and salesman and finance manger were very helpful. finance manger were very helpful. More

They are always quick and nice every time I go. Will go back again soon. Will go back again soon. More

Everything at Bayird is EXCELLENT including the service department. Five Star Rating! Thanks for everything! department. Five Star Rating! Thanks for everything! More

Everyone was so friendly, and went out of there way to make sure we were comfortable when we got there. They seem like a big ole family and made my wife and I feel like we were welcome into the family. make sure we were comfortable when we got there. They seem like a big ole family and made my wife and I feel like we were welcome into the family. More

My Name is Shywanda and Mike made me pay 378. for insurance on a car and I didn’t even get the xxxx car then gone tell me somebody else was trying to buy the same car I was trying to get so let me for insurance on a car and I didn’t even get the xxxx car then gone tell me somebody else was trying to buy the same car I was trying to get so let me guess it’s because of my skin color that’s the reason I didn’t get it and then they wasn’t trying to help me get my insurance money back the xxxx wrong with yall More