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Bayird Dodge Chrysler Jeep Ram of Paragould

Paragould, AR

4.4
1,574 Reviews
When it comes to purchasing a New or Used car in Paragould, AR our expertise and customer service trumps all. At Bayird Dodge Chrysler Jeep RAM Paragould we provide our greater Jonesboro, Walnut Ridge and Trumann area customers with the latest Chrysler, Dodge, Jeep and RAM lineup. We also carry a great selection of quality pre-owned cars from top reputable brands. Our sales professionals are eager to assist you in finding your next vehicle. Your satisfaction is at the top of our short-list of goals. This is why our Dodge, Chrysler, Jeep and RAM dealership serving Jonesboro, AR, Walnut Ridge, AR and Trumann, AR carries new 2022-2023 and used Dodge, Chrysler, Jeep and RAM models. Renowned for their design language, enduring quality and value, vehicles such as the Challenger, Charger,Wrangler, Grand Cherokee, Grand Cherokee L, Wagoneer and Grand Wagoneer and 2500 are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or Dodge, Chrysler, Jeep and RAM lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs. In understanding that some people like to take auto service and repair into their own hands, we also have a parts store where you'll find everything from Dodge, Chrysler, Jeep and RAM brakes to oil filters, rotors to axles. If you're a novice mechanic, our knowledgeable staff will even help you figure out which part you need. What do you say, isn't it time you put yourself first? If you answer yes, come to Bayird Dodge Chrysler Jeep Ram of Paragould for all of your automotive needs. You'll quickly see that we aim to please.
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6340 Highway 49 South

Paragould, AR

72450

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Showing 1,574 reviews

December 28, 2020

Other than having to make 2 trips after a extra key I purchased (was told that someone would be there to program it, they were not.) My over all experience wasn't too bad. More

by goacher1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but she was the lady in the parts dept. On Saturday., Josh Morss
December 28, 2020

Bayird is awesome. The employees are super nice and helpful. I’ve had a great experience with them thus far. I would definitely recommend them to anyone! More

by jordan_mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 24, 2020

My appointment was for 10 am. I waited almost 3 hours for a oil change and tire rotation. I dont understand how they were so far behind . We're they working on vehicles that didn't have appointments? More

by scatterton
Recommend Dealer
No
Employees Worked With
Don't know
Jan 05, 2021 -

Bayird Dodge Chrysler Jeep Ram of Paragould responded

Our apologies for this inconvenience and we know it was bad. Our air compressor had went out and our lifts are activated by air pressure. We got 2 back up air compressors from employees homes but it took some time and we were scheduled heavy. It was a domino effect all day. This is not the norm and we had no quick way to resolve it but did the beat we could given the situation. Jon Moore

December 24, 2020

From the first moment, I was treated with great respect and care. Excellent and informative service from Phillip Cassidy and the Tech as well, Thanks! More

by Sullivans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 24, 2020

The service is great. Getting the part for my recall is not. Always told they cannot get the part. This has gone on way to long! More

by sandra_johnson1947
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 24, 2020

Philip is the best , always ready to help you and actually cares about the service to the truck the you get , always helps like he cares More

by geewhizgeewayne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 22, 2020

Great service as always! This service call was a recall. Phillip took care of getting the part ordered and installed it. Always good serv8ce here. More

by temguinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Cassidy
December 22, 2020

For some reason, I had a pre-determined idea I wouldn't get a good deal at Bayird. No reason or evidence to back that up, just doubted it. Man, was I completely wrong! I told them another dealer in St. More

by Rob Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase in Sales - 5 Stars, Jon Moore, Justin Huffine
December 22, 2020

3 hours waiting on service and watching them pull cars 3 hours waiting on service and watching them pull cars in front of mine. I was told it was because I had a tool box in the back of my truck. The Too More

by lsterling2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Cassidy
Jan 05, 2021 -

Bayird Dodge Chrysler Jeep Ram of Paragould responded

I’m so sorry for the trouble and wait that was beyond reasonable by all means. We have scissor lifts and must be safe when using them. Vehicles were brought around yours because the techs felt safer not putting it on the lift. So we changed the oil on the ground. I’m the GM and spoke with you that day and made sure when I was aware that we got to your truck immediately. I apologize and hope we can earn your business in the future. We have a 4 post lift that will work fine going forward to handle the weight of your truck. That day we had a diesel on the 4 post and couldn’t drive it off and I feel it was an isolated incident. None the less we made you wait way to long. If I can make it up to you in anyway please let me know. Jon Moore

December 22, 2020

I was extremely pleased with the customer service I received during the purchase of my new truck. Logan did an awesome job of taking good care of me as well as the rest of the floor team and finance gr More

by dmangrum0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Dodd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Moore, Justin Huffine, Mason Knight
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