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Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
Paragould, AR
586 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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586 Reviews of Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
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December 24, 2020
My appointment was for 10 am. I waited almost 3 hours for a oil change and tire rotation. I dont understand how they were so far behind . We're they working on vehicles that didn't have appointments? a oil change and tire rotation. I dont understand how they were so far behind . We're they working on vehicles that didn't have appointments? More
by scatterton
Verified CustomerEmployees Worked With
Don't know
December 24, 2020
From the first moment, I was treated with great respect and care. Excellent and informative service from Phillip Cassidy and the Tech as well, Thanks! and care. Excellent and informative service from Phillip Cassidy and the Tech as well, Thanks! More
by Sullivans
Employees Worked With
Phillip Cassidy
December 22, 2020
Great service as always! This service call was a recall. Phillip took care of getting the part ordered and installed it. Always good serv8ce here. Phillip took care of getting the part ordered and installed it. Always good serv8ce here. More
by temguinn
Employees Worked With
Phillip Cassidy
December 22, 2020
3 hours waiting on service and watching them pull cars 3 hours waiting on service and watching them pull cars in front of mine. I was told it was because I had a tool box in the back of my truck. The Too 3 hours waiting on service and watching them pull cars in front of mine. I was told it was because I had a tool box in the back of my truck. The Tool box is 2ft x 3 ft tote box. More
by lsterling2
Employees Worked With
Phillip Cassidy
December 12, 2020
I've been dealing with the service manager and general manager from this dealership for a month, trying to get a part replaced that was incorrectly installed by one of their technicians. I live 2.5 hours manager from this dealership for a month, trying to get a part replaced that was incorrectly installed by one of their technicians. I live 2.5 hours from the dealership, so I took my vehicle to the closest jeep dealer. They are making me trailer my vehicle to their dealership, and mind you, I will have to pay someone to bring it down, instead of working out a deal to reimburse the closest jeep dealer to do the repairs. Also, take note that when your on hold when calling them (and I have spent at least 3 hours on hold with them in the last month) one of their messages while you're waiting to talk to someone is how important great customer service is to them!!! Pfshh!!! Not from what I'm seeing More
by Mail lady
Employees Worked With
December 08, 2020
Always receive friendly service. They make me feel that I am getting a reliable repair or service. Would be glad to send friends and family to Bayird. am getting a reliable repair or service. Would be glad to send friends and family to Bayird. More
by 95.donaldclark
Employees Worked With
Phillip Cassidy
December 03, 2020
Every one was helpful, kind and very professional. I always use Baird dealership for servicing my Ram and have always been happy with their work always use Baird dealership for servicing my Ram and have always been happy with their work More
by dliles83
Employees Worked With
Phillip Cassidy
November 27, 2020
Fast--this time a friendly face met us in service department. Service tech explained and said time for repair--was done b4 WOW this time a 5* service department. Service tech explained and said time for repair--was done b4 WOW this time a 5* More
by horsefeathers72403
Employees Worked With
Phillip Cassidy
November 25, 2020
Great service, with really friendly employees. The dealership is always clean and they offer free wifi while you wait for your service to be completed. dealership is always clean and they offer free wifi while you wait for your service to be completed. More
by vtwin75
Employees Worked With
Danny Mauch
